Pennsylvania Consolidated & Unconsolidated Statutes
Chapter 53 - 911 Emergency Communication Services
Section 5309 - Telephone records


(a) Access.--A telephone service supplier shall provide customer telephone numbers, names and service addresses to PSAPs when requested by them for use in responding to 911 calls and for the synchronization of required geographic information system (GIS) database layers for geospatial call routing with the master street address guide, the ALI data and site and structure locations and, when required, to providers of emergency notification services and emergency support services, solely for the purposes of delivering or assisting in the delivery of emergency notification services and emergency support services. A wireless provider shall provide the telephone number and geographical location of the wireless device, as required under the FCC E-911 Order, to PSAPs when requested by them for use in responding to 911 calls. Customer telephone numbers, names and service addresses, and telephone numbers and geographical locations of wireless devices, shall remain the property of the disclosing service supplier. The total cost of the 911 system shall include expenses to reimburse telephone service suppliers for providing and maintaining 911 information. A telephone service supplier shall not be reimbursed directly from the fund for providing and maintaining 911 information. This information shall be used only in providing emergency response services to a 911 call, synchronizing master street address guide, ALI and GIS data sets or for purposes of delivering or assisting in the delivery of emergency notification services or emergency support services. A person who uses or discloses ANI/ALI database information for purposes other than providing emergency response services to a 911 call, delivering or assisting in the delivery of emergency notification services commits a misdemeanor of the third degree.
(b) Privacy waived.--Private listing service customers in a 911 service district shall waive the privacy afforded by nonlisted and nonpublished numbers with respect to the delivery of emergency services.
(c) Immunity.--(Deleted by amendment).
(June 29, 2015, P.L.36, No.12, eff. Aug. 1, 2015; June 28, 2019, P.L.142, No.17, eff. imd.)

2019 Amendment. Act 17 amended subsec. (a).

Structure Pennsylvania Consolidated & Unconsolidated Statutes

Pennsylvania Consolidated & Unconsolidated Statutes

Title 35 - HEALTH AND SAFETY

Chapter 53 - 911 Emergency Communication Services

Extra - Chapter Notes

Section 5301 - Scope of chapter

Section 5302 - Definitions

Section 5303 - Telecommunications management

Section 5304 - Counties

Section 5304.1 - Pennsylvania State Police

Section 5305 - 911 system plan

Section 5306 - Special public meeting (Deleted by amendment)

Section 5306.1 - Fund

Section 5306.2 - Uniform 911 surcharge

Section 5307 - Payment, collection and remittance of surcharge by providers of 911 communications services

Section 5307.1 - Payment, collection and remittance of surcharge by sellers of prepaid wireless telecommunications service

Section 5308 - Expenditures for nonrecurring costs, training, mobile communications equipment, maintenance and operation of 911 systems (Deleted by amendment)

Section 5309 - Telephone records

Section 5310 - Penalty

Section 5311.1 - Immunity

Section 5311.2 - Powers and duties of agency (Deleted by amendment)

Section 5311.3 - Advisory committee (Deleted by amendment)

Section 5311.4 - Wireless E-911 Emergency Services Fund (Deleted by amendment)

Section 5311.5 - Disbursement of fund amounts by agency (Deleted by amendment)

Section 5311.6 - Reporting (Deleted by amendment)

Section 5311.7 - Prohibition against release of information

Section 5311.8 - Wireless provider and VoIP provider records (Deleted by amendment)

Section 5311.9 - Immunity (Deleted by amendment)

Section 5311.10 - Agency funding for wireless E-911 support (Deleted by amendment)

Section 5311.11 - Rate regulation

Section 5311.12 - Regulations (Deleted by amendment)

Section 5311.13 - Enforcement (Deleted by amendment)

Section 5311.14 - Collection and disbursement of VoIP 911 fee (Deleted by amendment)

Section 5311.15 - Shared residential MLTS service

Section 5311.16 - Business MLTS

Section 5311.17 - Shared communications services

Section 5311.18 - Temporary residence

Section 5311.19 - Local notification

Section 5311.20 - ALI database maintenance

Section 5311.21 - Industry standards

Section 5311.22 - Dialing instructions

Section 5311.23 - MLTS signaling

Section 5311.24 - MLTS operator education

Section 5311.25 - Limitation of liability

Section 5312.1 - Legislative study (Deleted by amendment)

Section 5313 - Legislative report

Section 5314 - Inventory

Section 5398 - Termination

Section 5399 - Prohibited release of information