(a) willfully and repeatedly fail to use an applicant or customer's
preferred name and/or preferred pronouns after being clearly informed of
the preferred name and/or preferred pronouns pursuant to subdivision one
of this section; or
(b) require an applicant or customer to specify their sexual
orientation or gender identity or expression in order to use their
preferred name and/or preferred pronouns.
Structure New York Laws
Article 2 - Residential Gas, Electric and Steam Utility Service
30 - Residential Gas, Electric and Steam Service Policy.
31 - Applications for Service.
31-A - Use of Preferred Name and Pronouns.
33 - Discontinuance of Residential Utility Service to Multiple Dwellings.
34 - Discontinuance of Utility Service in Two Family Dwellings.
36 - Residential Service Deposits.
37 - Deferred Payment Agreements.
38 - Budget or Levelized Payment Plans; Quarterly Billing.
39 - Meter Reading and Estimated Bills.
40 - Voluntary Third-Party Notice Prior to Termination of Service.
41 - Finality of Certain Utility Charges.
42-A - Payment of Wages to Workers; Certain Cases.
43 - Complaint Handling Procedures.
44 - Utility Bills; Informational Notices.
46 - Emergency Disconnections to Residences.
47 - Inspection and Examination of Apparatus.
48-A - Utility Services; Domestic Violence Victims.
49 - Residential Steam Service.
50 - Residential Water Service.
52 - Gas, Electric and Steam Service to Tenants Provided Through Shared Meters.
53-A - Prohibition of Utilities Engaging in Detrimental Conduct Towards a Residential Customer.