1. Before a licensee who operates a title loan service attempts to collect the outstanding balance on a title loan in default by commencing any civil action or process of alternative dispute resolution or repossessing a vehicle, the licensee shall offer the customer an opportunity to enter into a repayment plan. The licensee:
(a) Is required to make the offer available to the customer for a period of at least 30 days after the date of default; and
(b) Is not required to make such an offer more than once for each title loan.
2. If a licensee who operates a title loan service intends to commence any civil action or process of alternative dispute resolution or repossess a vehicle in an effort to collect a defaulted title loan, the licensee shall deliver to the customer, not later than 15 days after the date of default, or not later than 5 days after a check is not paid upon presentment or an electronic transfer of money fails, whichever is later, written notice of the opportunity to enter into a repayment plan. The written notice must:
(a) Be in English, if the initial transaction was conducted in English, or in Spanish, if the initial transaction was conducted in Spanish;
(b) State the date by which the customer must act to enter into a repayment plan;
(c) Explain the procedures the customer must follow to enter into a repayment plan;
(d) If the licensee requires the customer to make an initial payment to enter into a repayment plan, explain the requirement and state the amount of the initial payment and the date the initial payment must be made;
(e) State that the customer has the opportunity to enter into a repayment plan with a term of at least 90 days after the date of default; and
(f) Include the following amounts:
(1) The total of payments or the remaining balance on the original title loan;
(2) Any payments made on the title loan;
(3) Any charges added to the title loan amount allowed pursuant to the provisions of this chapter; and
(4) The total amount due if the customer enters into a repayment plan.
3. Under the terms of any repayment plan pursuant to this section:
(a) The customer must enter into the repayment plan not later than 30 days after the date of default, unless the licensee allows a longer period;
(b) The licensee must allow the period for repayment to extend at least 90 days after the date of default, unless the customer agrees to a shorter term; and
(c) The licensee may require the customer to make an initial payment of not more than 20 percent of the total amount due under the terms of the repayment plan.
4. If the licensee and customer enter into a repayment plan pursuant to this section, the licensee shall honor the terms of the repayment plan, and the licensee shall not:
(a) Except as otherwise provided by this chapter, charge any other amount to a customer, including, without limitation, any amount or charge payable directly or indirectly by the customer and imposed directly or indirectly by the licensee as an incident to or as a condition of entering into a repayment plan. Such an amount includes, without limitation:
(1) Any interest, regardless of the name given to the interest, other than the interest charged pursuant to the original loan agreement at a rate which does not exceed the annual percentage rate charged during the term of the original loan agreement; or
(2) Any origination fees, set-up fees, collection fees, transaction fees, negotiation fees, handling fees, processing fees, late fees, default fees or any other fees, regardless of the name given to the fee;
(b) Except as otherwise provided in this section, accept any additional security or collateral from the customer to enter into the repayment plan;
(c) Sell to the customer any insurance or require the customer to purchase insurance or any other goods or services to enter into the repayment plan;
(d) Make any other loan to the customer, unless the customer is seeking multiple loans that do not exceed the limit set forth in NRS 604A.5017 or 604A.5045, as applicable;
(e) During the term of the repayment plan, attempt to collect the outstanding balance by commencing any civil action or process of alternative dispute resolution or by repossessing a vehicle, unless the customer defaults on the repayment plan; or
(f) Attempt to collect an amount that is greater than the amount owed under the terms of the repayment plan.
5. If the licensee and customer enter into a repayment plan pursuant to this section, the licensee shall:
(a) Prepare a written agreement establishing the repayment plan; and
(b) Give the customer a copy of the written agreement. The written agreement must:
(1) Be signed by the licensee and customer; and
(2) Contain all of the terms of the repayment plan, including, without limitation, the total amount due under the terms of the repayment plan.
6. Each time a customer who enters into a repayment plan pursuant to this section makes a payment pursuant to the repayment plan, the licensee shall give to the customer a receipt with the following information:
(a) The name and address of the licensee;
(b) The identification number assigned to the loan agreement or other information that identifies the loan;
(c) The date of the payment;
(d) The amount paid;
(e) The balance due on the loan or, when the customer makes the final payment, a statement that the loan is paid in full; and
(f) If more than one loan made by the licensee to the customer was outstanding at the time the payment was made, a statement indicating to which loan the payment was applied.
7. If a customer who enters into a repayment plan pursuant to this section defaults on the repayment plan, the licensee may, to collect the outstanding balance, commence any civil action or process of alternative dispute resolution or repossess a vehicle as otherwise authorized pursuant to this chapter.
(Added to NRS by 2005, 1694; A 2007, 938)—(Substituted in revision for part of NRS 604A.475)
Structure Nevada Revised Statutes
Chapter 604A - Deferred Deposit Loans, High-Interest Loans, Title Loans and Check-Cashing Services
NRS 604A.015 - "Automated loan machine" defined.
NRS 604A.020 - Cashing" defined.
NRS 604A.025 - "Check" defined.
NRS 604A.030 - "Check-cashing service" defined.
NRS 604A.035 - Commissioner" defined.
NRS 604A.036 - "Consumer credit" defined.
NRS 604A.038 - "Covered service member" defined.
NRS 604A.040 - Customer" defined.
NRS 604A.045 - "Default" defined.
NRS 604A.050 - "Deferred deposit loan" defined.
NRS 604A.055 - "Deferred deposit loan service" defined.
NRS 604A.057 - "Dependent" defined.
NRS 604A.060 - "Electronic transfer of money" defined.
NRS 604A.065 - "Extension" defined.
NRS 604A.070 - "Grace period" defined.
NRS 604A.0703 - "High-interest loan" defined.
NRS 604A.0705 - "High-interest loan service" defined.
NRS 604A.075 - "Licensee" defined.
NRS 604A.080 - "Loan" defined.
NRS 604A.085 - "Refund anticipation loan" defined.
NRS 604A.090 - "Regulation Z" defined.
NRS 604A.105 - "Title loan" defined.
NRS 604A.110 - "Title loan service" defined.
NRS 604A.115 - "Title to a vehicle" or "title" defined.
NRS 604A.120 - "Truth in Lending Act" defined.
NRS 604A.125 - "Vehicle" defined.
NRS 604A.200 - Application of chapter to persons who seek to evade its provisions.
NRS 604A.210 - Chapter does not prohibit licensee from offering customer grace period; restrictions.
NRS 604A.220 - Uniformity of application and construction; resolution of conflicts.
NRS 604A.230 - Effect of amendment or repeal of chapter on preexisting lawful contracts.
NRS 604A.240 - Collection of loans made outside State.
NRS 604A.250 - Exemptions from chapter.
NRS 604A.315 - Commissioner required to investigate alleged violations of chapter.
NRS 604A.405 - Required notices and disclosures; regulations.
NRS 604A.501 - Limitations on original term.
NRS 604A.5012 - Written loan agreement required; contents.
NRS 604A.5014 - Requirements for collection of defaulted loan; civil action to collect debt; venue.
NRS 604A.5015 - Practices regarding customers who are members of military.
NRS 604A.5016 - Provision of information and materials concerning public assistance and services.
NRS 604A.5017 - Limitation regarding amount of loan.
NRS 604A.5018 - Prohibited acts by licensee regarding multiple loans to same customer.
NRS 604A.5023 - Rescission of loan by customer.
NRS 604A.5024 - Payment of loan in full.
NRS 604A.5025 - Partial payment on loan.
NRS 604A.5026 - Extended payment plan: Customer eligibility; requirements; restrictions; default.
NRS 604A.5027 - Repayment plan.
NRS 604A.503 - Limitations on amounts licensee may collect after default.
NRS 604A.5033 - Receipt required for each payment by customer; contents.
NRS 604A.5034 - Requirements regarding person acting as agent or assisting in making loan.
NRS 604A.570 - Required disclosures.
NRS 604A.571 - Prohibited fees.
NRS 604A.572 - Prohibited advertisements.
NRS 604A.573 - Required notices.
NRS 604A.574 - Limitations on extended term of loans.
NRS 604A.575 - Rescission of loan by customer.
NRS 604A.576 - Collection of past due accounts; prohibited acts.
NRS 604A.577 - Reporting violations of chapter.
NRS 604A.578 - Certain licensees required to offer repayment plan.
NRS 604A.5035 - Determination of whether loan is high-interest loan.
NRS 604A.5037 - Limitations on original term.
NRS 604A.504 - Written loan agreement required; contents.
NRS 604A.5041 - Requirements for collection of defaulted loan; civil action to collect debt; venue.
NRS 604A.5042 - Provision of information and materials concerning public assistance and services.
NRS 604A.5043 - Practices regarding customers who are members of military.
NRS 604A.5045 - Limitation regarding amount of loan.
NRS 604A.5046 - Prohibited acts by licensee regarding multiple loans to same customer.
NRS 604A.505 - Rescission of loan by customer.
NRS 604A.5052 - Payment of loan in full.
NRS 604A.5053 - Partial payment on loan.
NRS 604A.5055 - Repayment plan.
NRS 604A.5058 - Limitations on amounts licensee may collect after default.
NRS 604A.506 - Limitations on fees licensees may charge after default on installment payments.
NRS 604A.5063 - Receipt required for each payment by customer; contents.
NRS 604A.5064 - Requirements regarding person acting as agent or assisting in making loan.
NRS 604A.580 - Required disclosures.
NRS 604A.581 - Prohibited fees.
NRS 604A.582 - Prohibited advertisements.
NRS 604A.583 - Required notices.
NRS 604A.584 - Limitations on extended term of loans.
NRS 604A.585 - Rescission of loan by customer.
NRS 604A.586 - Collection of past due accounts; prohibited acts.
NRS 604A.587 - Reporting violations of chapter.
NRS 604A.588 - Certain licensees required to offer repayment plan.
NRS 604A.5067 - Written loan agreement required; contents.
NRS 604A.5068 - Requirements for collection of defaulted loan; civil action to collect debt; venue.
NRS 604A.507 - Practices regarding customers who are members of military.
NRS 604A.50705 - Provision of information and materials concerning public assistance and services.
NRS 604A.5074 - Restrictions on duration of loan and periods of extension.
NRS 604A.5078 - Applicability of Uniform Commercial Code; repossession of vehicle; civil action.
NRS 604A.5079 - Rescission of loan by customer.
NRS 604A.508 - Payment of loan in full.
NRS 604A.5081 - Partial payment on loan.
NRS 604A.5083 - Repayment plan.
NRS 604A.5085 - Limitations on amounts licensee may collect after default.
NRS 604A.5088 - Receipt required for each payment by customer; contents.
NRS 604A.5089 - Requirements regarding person acting as agent or assisting in making loan.
NRS 604A.590 - Required disclosures.
NRS 604A.591 - Prohibited fees.
NRS 604A.592 - Prohibited advertisements.
NRS 604A.593 - Required notices.
NRS 604A.594 - Rescission of loan by customer.
NRS 604A.595 - Collection of past due accounts; prohibited acts.
NRS 604A.596 - Reporting violations of chapter.
NRS 604A.597 - Certain licensees required to offer repayment plan.
NRS 604A.509 - Practices regarding customers who are members of military.
NRS 604A.5983 - Prohibited annual percentage rates.
NRS 604A.5985 - Required disclosures.
NRS 604A.5987 - Prohibited terms of consumer credit to covered service member.
NRS 604A.600 - Application for license.
NRS 604A.615 - Deposit of securities in lieu of surety bond.
NRS 604A.620 - Application for license for office or other place of business located outside State.
NRS 604A.625 - Investigation of applicant; notice; hearing; order.
NRS 604A.630 - Procedure upon denial of license.
NRS 604A.645 - Change of control of licensee: Notice; application to Commissioner.
NRS 604A.700 - Required books and records.
NRS 604A.710 - Investigation of businesses; examination of books and records by Commissioner.
NRS 604A.730 - Annual examinations by Commissioner; exceptions.
NRS 604A.740 - Fees for regulatory activities; penalties for failure to pay fees.
NRS 604A.760 - Fees for failure to submit reports.
NRS 604A.800 - Temporary suspension of license: Conditions; notice; hearing; terms of suspension.
NRS 604A.810 - Order to desist and refrain; action to enjoin violation; appointment of receiver.
NRS 604A.820 - Procedure for taking disciplinary action; authorized disciplinary action; grounds.
NRS 604A.830 - Additional grounds for disciplinary action.
NRS 604A.840 - Surrender of license by licensee; effect of surrender.
NRS 604A.900 - Remedies for certain willful violations.
NRS 604A.910 - Administrative fines for unlicensed activity.