Missouri Revised Statutes
Chapter 392 - Telephone and Telegraph Companies
Section 392.175 - Operator services, live operator to be provided, when.

Effective - 28 Aug 1997
392.175. Operator services, live operator to be provided, when. — 1. As used in this section, the meanings of words and phrases shall have the same meaning as given to such words and phrases in section 386.020.
2. A telecommunications company that provides operator services within this state shall enable a caller to access a live operator at the beginning of a call by a means that is easily and readily understood.
3. The requirements of this section shall not apply to telephones located in any correctional or detention facility.
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(L. 1997 S.B. 333 § 1)

Structure Missouri Revised Statutes

Missouri Revised Statutes

Title XXV - Incorporation and Regulation of Certain Utilities and Carriers

Chapter 392 - Telephone and Telegraph Companies

Section 392.010 - Telephone and telegraph corporations, by whom and how formed.

Section 392.020 - Articles, where filed — powers when incorporated.

Section 392.030 - Powers of corporation.

Section 392.040 - Election of directors — appointment of officers.

Section 392.050 - Directors, procedure for election of.

Section 392.060 - Meeting of board.

Section 392.070 - Consolidation of companies.

Section 392.080 - May construct lines on public roads — consent of city required — constructive easement acquired, when.

Section 392.090 - Mode of construction may be directed, by whom.

Section 392.100 - May enter upon lands, when.

Section 392.110 - No contract for exclusive use of land.

Section 392.120 - Power to own and maintain lines.

Section 392.130 - Companies to provide facilities to meet public needs — penalty for failure to deliver messages.

Section 392.140 - Duties in forwarding dispatches over other lines.

Section 392.150 - Employees to notify sender when message cannot be transmitted immediately — penalty.

Section 392.160 - Penalty for transmitting false communications.

Section 392.170 - Liability for negligence in transmitting and delivering messages — not to disclose contents — penalty.

Section 392.175 - Operator services, live operator to be provided, when.

Section 392.180 - What definitions to apply.

Section 392.185 - Purpose of chapter.

Section 392.190 - Application of sections 392.190 to 392.530.

Section 392.200 - Adequate service — just and reasonable charges — unjust discrimination — unreasonable preference — reduced rates permitted for federal lifeline connection plan — delivery of telephone and telegraph messages — customer — specific pri...

Section 392.201 - Electronic publishing limitations — adoption of provisions — public service commission to administer — exception.

Section 392.205 - Public schools to have reduced rates.

Section 392.210 - Reports and records of telecommunication companies.

Section 392.220 - Rates, schedules, suspension of, when — revocation of certificate of service, penalty.

Section 392.230 - Charges for short and long distance service — power of commission to stay increased rates — hearing, requirements, small telephone company, requirements.

Section 392.240 - Rates — rentals — service and physical connections.

Section 392.245 - Companies to be regulated, when — maximum prices, determined how, changed how — classification — change of rates — nonwireless basic local telecommunications services, exempt from maximum allowable prices.

Section 392.246 - Petition for rate relief — relief to be granted, when.

Section 392.248 - Universal service board created, purpose, powers, duties, members — assessment, failure to pay, penalty — eligibility for funding — carriers of last resort — commission's duties — limited liability.

Section 392.250 - Power of commission to order repairs or changes.

Section 392.270 - Power of commission to ascertain valuation of property of telegraph and telephone corporations.

Section 392.280 - Depreciation account required — application for change, information required — ruling, when — minimum rates in lieu of fixed rates.

Section 392.290 - Right to issue stocks, bonds and notes is subject to regulation by state — exception — limitation on powers of commission.

Section 392.300 - Transfer of property and ownership of stock without consent of commission prohibited — impact of transfer on local tax revenues, information on to be furnished, to whom, procedure.

Section 392.310 - Approval of issues of stocks, bonds and other forms of indebtedness.

Section 392.320 - Certificate of commission to be recorded — stock dividends, permitted when.

Section 392.330 - Account for disposition of proceeds — issue void, when, exception — penalties — state not liable.

Section 392.340 - Reorganization.

Section 392.350 - Liability for loss or damage.

Section 392.360 - Forfeiture — penalties.

Section 392.361 - Classification of telecommunications company, services — procedure — effect of classification.

Section 392.370 - Transitionally competitive telecommunications services, classified when.

Section 392.380 - Applicability of law to competitive and transitionally competitive telecommunications companies and services.

Section 392.390 - Minimum requirements of telecommunications companies, reports to be filed with commission.

Section 392.400 - Noncompetitive telecommunication services, rates not to cover expenses of competitive services, exception — complaint may be filed by another company, purpose — commission may examine records, purpose.

Section 392.410 - Certificate of public convenience and necessity required, exception — certificate of interexchange service authority, required when — duration of certificates — temporary certificates, issued when — political subdivisions restricted...

Section 392.415 - Call location information to be provided in emergencies — immunity from liability, when.

Section 392.420 - Regulations, modification of, company may request by petition, when — waiver, when.

Section 392.430 - Certificates to be approved, when.

Section 392.440 - Service authority, certificate of, approved when.

Section 392.450 - Requirements, approval of certificates — commission to adopt rules — modification, when — federal law not preempted.

Section 392.451 - State adopts federal exemption for certain rural telephone companies.

Section 392.455 - Commission to establish certification process.

Section 392.460 - Abandonment of service, commission must approve — definitions — carriers of last resort, relief from obligation, when, criteria, waivers — exemption for St. Louis County*, St. Louis City, portions of Kansas City.

Section 392.461 - Exemption from certain rules, telecommunications companies.

Section 392.470 - Conditions, commission may impose, when — compensation to other companies, when, commission may order.

Section 392.475 - Prohibition of resale, when.

Section 392.480 - Services to be offered under tariff.

Section 392.500 - Changes in rates, competitive telecommunication services, procedure.

Section 392.510 - Tariffs, bands and ranges allowed, when, requirements.

Section 392.520 - Private shared tenant services, coin operated telephone services, regulation of.

Section 392.530 - Construction of provisions of the chapter.

Section 392.540 - Public service commission to promulgate rules on changes of telecommunications providers.

Section 392.550 - Interconnected voice over internet protocol service, registration required — charges to apply — procedure for registration — authority of commission.

Section 392.605 - Local exchange telecommunications companies to decrease certain rates for three years — exemption.

Section 392.611 - Inapplicability of laws and rules, when — universal service fund surcharge — broadband not subject to regulation, when — no exemption from rules, when — alternative certification.