Maryland Statutes
Subtitle 5 - Maryland Correctional Enterprises
Section 3-528 - Customer Council -- Duties

(a)    The Customer Council shall:
        (1)    review the products and services of Maryland Correctional Enterprises;
        (2)    advise the Chief Executive Officer on quality, availability, style, design, delivery, scheduling, and pricing;
        (3)    recommend new products and services;
        (4)    annually review the catalog of Maryland Correctional Enterprises products and recommend changes to improve the catalog;
        (5)    recommend sales, marketing, and customer satisfaction initiatives;
        (6)    annually review the Maryland Correctional Enterprises business plan; and
        (7)    serve as a forum for raising and discussing issues related to any product or service offered by Maryland Correctional Enterprises.
    (b)    The Chief Executive Officer shall present a summary of Customer Council activities and recommendations to the Management Council, as provided in § 3-521(b) of this subtitle following each meeting.

Structure Maryland Statutes