Maryland Statutes
Subtitle 10A - Complaint Process for Adverse Decisions or Grievances
Section 15-10A-07 - Quarterly Report to Commissioner by Health Advocacy Unit

On a quarterly basis, the Health Advocacy Unit shall submit a report to the Commissioner that:
        (1)    describes activities it performed on behalf of members that have participated in an internal grievance process of a carrier established under this subtitle;
        (2)    describes its efforts to mediate cases that involve an adverse decision;
        (3)    names each carrier involved in the cases described in the report;
        (4)    states the number and outcome of each grievance considered an emergency case under § 15-10A-02(b)(2)(i) of this subtitle described in the report, including the time within which the carrier made a grievance decision on each emergency case; and
        (5)    states the number and outcome of each case described in the report that was not considered an emergency case, including the time within which the carrier made a grievance decision on the case.

Structure Maryland Statutes