(a) Subject to subsections (b) and (c) of this section, in the event of a 9–1–1–accessible service outage lasting more than 30 minutes and affecting more than 600,000 user minutes, a provider of a 9–1–1–accessible service, other than a reseller, shall:
(1) as soon as practicable, notify any affected public safety answering point and the Maryland Joint Operations Center of the 9–1–1–accessible service outage occurring on the provider’s network;
(2) in advance of the next scheduled meeting of the Board, notify the Board of any 9–1–1–accessible service outage occurring on the provider’s network; and
(3) at the next scheduled meeting of the Board, submit to the Board a report detailing the 9–1–1–accessible service outage occurring on the provider’s network.
(b) A provider of a 9–1–1–accessible service shall calculate user minutes under this section in accordance with the applicable regulations of the Federal Communications Commission.
(c) The Board and the Maryland Joint Operations Center shall adopt procedures and implement safeguards to ensure that sensitive information submitted by a provider of a 9–1–1–accessible service under this section is maintained confidentially.
Structure Maryland Statutes
Title 1 - Definitions; General Provisions
Subtitle 3 - 9-1-1 Emergency Telephone System
Section 1-302 - Legislative Findings and Declarations; Purposes of Subtitle
Section 1-302.1 - Classification and Compensation of 9-1-1 Specialists
Section 1-303 - Effects of Subtitle
Section 1-304 - Enhanced 9-1-1 System Required
Section 1-304.1 - Processing of 9-1-1 Requests for Emergency Assistance
Section 1-304.2 - Adoption of Best Practices Programs
Section 1-305 - Maryland 9-1-1 Board
Section 1-306 - Responsibilities of Board -- Coordination of Enhancement of 9-1-1 Systems
Section 1-307 - Responsibilities of Board -- Annual Report
Section 1-308 - 9-1-1 Trust Fund
Section 1-309 - Appropriations and Disbursements From 9-1-1 Trust Fund
Section 1-309.1 - Cybersecurity Standards for Public Safety Answering Points
Section 1-311 - Additional Charge
Section 1-312 - Expenditures by Counties for 9-1-1 Systems
Section 1-313 - Prepaid Wireless E 9-1-1 Fee
Section 1-314 - Multiple-Line Telephone Systems -- Direct Dial (Kari's Law)
Section 1-315 - Immunity From Liability for Transmission Failures