Indiana Code
Article 8. Life, Accident, and Health
Chapter 28. Internal Grievance Procedures

27-8-28-1. "Accident and Sickness Insurance Policy" - Sec. 1. (a) As used in this chapter, "accident and...

27-8-28-2. "Commissioner" - Sec. 2. As used in this chapter, "commissioner" refers to...

27-8-28-3. "Covered Individual" - Sec. 3. As used in this chapter, "covered individual" means...

27-8-28-4. "Department" - Sec. 4. As used in this chapter, "department" refers to...

27-8-28-5. "External Grievance" - Sec. 5. As used in this chapter, "external grievance" means...

27-8-28-6. "Grievance" - Sec. 6. As used in this chapter, "grievance" means any...

27-8-28-7. "Grievance Procedure" - Sec. 7. As used in this chapter, "grievance procedure" means...

27-8-28-8. "Insured" - Sec. 8. As used in this chapter, "insured" means: (1)...

27-8-28-9. "Insurer" - Sec. 9. As used in this chapter, "insurer" means any...

27-8-28-10. Grievance Procedure to Comply With Chapter Requirements - Sec. 10. An insurer shall establish and maintain a grievance...

27-8-28-11. Commissioner May Examine Procedure - Sec. 11. The commissioner may examine the grievance procedure of...

27-8-28-12. Grievance Records - Sec. 12. An insurer shall maintain all grievance records received...

27-8-28-13. Notice of Grievance Related Information - Sec. 13. (a) An insurer shall provide, at the request...

27-8-28-14. Filing Grievance; Toll Free Number - Sec. 14. (a) A covered individual may file a grievance...

27-8-28-15. Assistance in Filing Grievance; Designation of Representative - Sec. 15. (a) An insurer shall establish procedures to assist...

27-8-28-16. Policies and Procedures for Timely Resolution of Grievances - Sec. 16. (a) An insurer shall establish written policies and...

27-8-28-17. Policies and Procedures for Timely Resolution of Appeals of Grievance Decisions; Filing of Report for Violation - Sec. 17. (a) An insurer shall establish written policies and...

27-8-28-18. Insurer Prohibited From Taking Action - Sec. 18. An insurer may not take action against a...

27-8-28-19. Grievance Procedure Filing; Complaint Analysis and Reporting - Sec. 19. (a) An insurer shall each year file with...

27-8-28-20. Adoption of Rules - Sec. 20. The department may adopt rules under IC 4-22-2...