Indiana Code
Chapter 13. Unfair Practices
9-32-13-31. Complaint of Unfair Practice; Investigation

Sec. 31. (a) A dealer that alleges the commission of an unfair practice by a manufacturer or distributor in violation of section 8, 9, 10, 11, 12, 13, 14, 15, 17, 18, 19, 20, 21, 22, 23, 28, 29, or 30 of this chapter may file a complaint with the division under IC 9-32-16-15.
(b) Upon receipt of a complaint under subsection (a), the division may conduct an investigation under IC 9-32-16-14.
(c) If the division determines that a manufacturer or distributor has committed a violation, including an unfair practice described in subsection (a), the division may take action against the manufacturer or distributor under IC 9-32-16 and IC 9-32-17.
(d) A person that performs an act that is an unfair practice under this chapter commits a Class A infraction.
(e) This section does not limit the ability of a dealer, manufacturer, or distributor to request a hearing under IC 9-32-16-2.
As added by P.L.217-2014, SEC.174. Amended by P.L.174-2016, SEC.107.

Structure Indiana Code

Indiana Code

Title 9. Motor Vehicles

Article 32. Dealer Services

Chapter 13. Unfair Practices

9-32-13-1. Requiring Purchase of Equipment, Part, or Accessory as a Condition of Sale

9-32-13-2. Willful Failure of Dealer to Perform Vehicle Delivery and Preparation Obligations

9-32-13-3. Willful Failure of Dealer to Perform Warranty Obligations

9-32-13-4. Sale of Motor Vehicle Having Trade Name or Mark for Which Dealer Lacks Franchise

9-32-13-5. Willful Failure of Dealer to Perform Fiduciary Duty to Collect and Remit Gross Retail Tax

9-32-13-6. Sale, Exchange, or Transfer by Dealer of Rebuilt or Salvage Vehicle Without Disclosure That Vehicle Was Rebuilt or Salvage

9-32-13-7. Document Preparation Fees

9-32-13-8. Violation of Deceptive Franchise Practices Provisions

9-32-13-9. Manufacturer or Distributor Coercing Dealers to Order

9-32-13-10. Manufacturer or Distributor Requiring Changes in Capital Structure or Financing

9-32-13-11. Manufacturer or Distributor Requiring Changes in Dealer Management

9-32-13-12. Restraint by Manufacturer or Distributor of Sale or Transfer of Interest by Dealer

9-32-13-13. Manufacturer or Distributor Preventing Dealer From Fair Competition

9-32-13-14. Employment by Manufacturer or Distributor of Person Who Is Not Certified

9-32-13-15. Retail Rates

9-32-13-15.5. Compensation for Warranty Services

9-32-13-16. Contract for Uniform Warranty Reimbursement Policy

9-32-13-17. Payment or Disapproval of Dealer Claims; Basis of Disapproval; Notice of Disapproval; Appeals, Audits, and Chargebacks

9-32-13-18. Selling Motor Vehicle to Unlicensed Person for Resale; Adverse Action or Discrimination Against Customer When Customer Intends to Resell Motor Vehicle or Export to Foreign Country

9-32-13-19. Failure to Indemnify and Hold Harmless Dealer for Losses, Costs, and Expenses From Suit for Defect

9-32-13-20. False, Deceptive, or Misleading Advertising; Deceptive Acts or Practices

9-32-13-21. Unfair Practices of Employees, Agents, Officers, Partners, or Representatives

9-32-13-22. Franchise Termination; Right of First Refusal

9-32-13-23. Unfair Practices by Manufacturer, Distributor, Officer, or Agent

9-32-13-24. Relocation of New Motor Vehicle Dealers

9-32-13-25. Acting, Offering to Act As, or Professing to Be a Broker of Motor Vehicles

9-32-13-26. Fraud or Deceit, Untrue Statements of Material Fact or Omission

9-32-13-27. Canceling, Terminating, or Refusing to Renew Franchise; Renewal, Replacement, or Succeeding Franchise

9-32-13-28. Dealer Requesting Payment for Manufacturer or Distributor Following Termination, Cancellation, or Nonrenewal of Franchise; Discontinuance of Line Make

9-32-13-29. Manufacturer or Distributor Terminates, Cancels, or Fails to Renew a Franchise Between the Manufacturer or Distributor and Dealer; Exceptions

9-32-13-30. Manufacturer or Distributor May Not Require or Coerce Improvements to Dealer's Facilities or Signs or Franchisor Image Elements; Exceptions

9-32-13-31. Complaint of Unfair Practice; Investigation