Indiana Code
Chapter 13. Unfair Practices
9-32-13-23. Unfair Practices by Manufacturer, Distributor, Officer, or Agent

Sec. 23. (a) It is an unfair practice for a manufacturer, distributor, officer, or agent to do any of the following:
(1) Require, coerce, or attempt to coerce a new motor vehicle dealer in Indiana to:
(A) change the location of the dealership;
(B) make any substantial alterations to the use of franchises; or
(C) make any substantial alterations to the dealership premises or facilities;
if to do so would be unreasonable or would not be justified by current economic conditions or reasonable business considerations. This subdivision does not prevent a manufacturer or distributor from establishing and enforcing reasonable facility requirements. However, a new motor vehicle dealer may elect to use for the facility alteration locally sourced materials or supplies that are substantially similar to those required by the manufacturer or distributor, subject to the approval of the manufacturer or distributor, which may not be unreasonably withheld.
(2) Require, coerce, or attempt to coerce a new motor vehicle dealer in Indiana to divest ownership of or management in another line or make of motor vehicles that the dealer has established in its dealership facilities with the prior written approval of the manufacturer or distributor.
(3) Establish or acquire wholly or partially a franchisor owned outlet engaged wholly or partially in a substantially identical business to that of the franchisee within the exclusive territory granted the franchisee by the franchise agreement or, if no exclusive territory is designated, competing unfairly with the franchisee within a reasonable market area. A franchisor is not considered to be competing unfairly or in violation of IC 9-32-11-20 if operating:
(A) a business for less than two (2) years;
(B) in a bona fide retail operation that is for sale to any qualified independent person at a fair and reasonable price; or
(C) in a bona fide relationship in which an independent person has made a significant investment subject to loss in the business operation and can reasonably expect to acquire majority ownership or managerial control of the business on reasonable terms and conditions.
(4) Require a dealer, as a condition of granting or continuing a franchise, approving the transfer of ownership or assets of a new motor vehicle dealer, or approving a successor to a new motor vehicle dealer to:
(A) construct a new dealership facility;
(B) modify or change the location of an existing dealership; or
(C) grant the manufacturer or distributor control rights over any real property owned, leased, controlled, or occupied by the dealer.
(5) Prohibit a dealer from representing more than one (1) line make of motor vehicles from the same or a modified facility if:
(A) reasonable facilities exist for the combined operations;
(B) the dealer meets reasonable capitalization requirements for the original line make and complies with the reasonable facilities requirements of the manufacturer or distributor; and
(C) the prohibition is not justified by the reasonable business considerations of the manufacturer or distributor.
Subdivisions (3) through (5) do not apply to recreational vehicle manufacturer franchisors.
(b) This section does not prohibit the enforcement of a voluntary agreement between the manufacturer or distributor and the franchisee where separate and valuable consideration has been offered and accepted.
As added by P.L.92-2013, SEC.78. Amended by P.L.152-2013, SEC.2; P.L.2-2014, SEC.48; P.L.167-2016, SEC.4; P.L.174-2016, SEC.103; P.L.182-2021, SEC.22.

Structure Indiana Code

Indiana Code

Title 9. Motor Vehicles

Article 32. Dealer Services

Chapter 13. Unfair Practices

9-32-13-1. Requiring Purchase of Equipment, Part, or Accessory as a Condition of Sale

9-32-13-2. Willful Failure of Dealer to Perform Vehicle Delivery and Preparation Obligations

9-32-13-3. Willful Failure of Dealer to Perform Warranty Obligations

9-32-13-4. Sale of Motor Vehicle Having Trade Name or Mark for Which Dealer Lacks Franchise

9-32-13-5. Willful Failure of Dealer to Perform Fiduciary Duty to Collect and Remit Gross Retail Tax

9-32-13-6. Sale, Exchange, or Transfer by Dealer of Rebuilt or Salvage Vehicle Without Disclosure That Vehicle Was Rebuilt or Salvage

9-32-13-7. Document Preparation Fees

9-32-13-8. Violation of Deceptive Franchise Practices Provisions

9-32-13-9. Manufacturer or Distributor Coercing Dealers to Order

9-32-13-10. Manufacturer or Distributor Requiring Changes in Capital Structure or Financing

9-32-13-11. Manufacturer or Distributor Requiring Changes in Dealer Management

9-32-13-12. Restraint by Manufacturer or Distributor of Sale or Transfer of Interest by Dealer

9-32-13-13. Manufacturer or Distributor Preventing Dealer From Fair Competition

9-32-13-14. Employment by Manufacturer or Distributor of Person Who Is Not Certified

9-32-13-15. Retail Rates

9-32-13-15.5. Compensation for Warranty Services

9-32-13-16. Contract for Uniform Warranty Reimbursement Policy

9-32-13-17. Payment or Disapproval of Dealer Claims; Basis of Disapproval; Notice of Disapproval; Appeals, Audits, and Chargebacks

9-32-13-18. Selling Motor Vehicle to Unlicensed Person for Resale; Adverse Action or Discrimination Against Customer When Customer Intends to Resell Motor Vehicle or Export to Foreign Country

9-32-13-19. Failure to Indemnify and Hold Harmless Dealer for Losses, Costs, and Expenses From Suit for Defect

9-32-13-20. False, Deceptive, or Misleading Advertising; Deceptive Acts or Practices

9-32-13-21. Unfair Practices of Employees, Agents, Officers, Partners, or Representatives

9-32-13-22. Franchise Termination; Right of First Refusal

9-32-13-23. Unfair Practices by Manufacturer, Distributor, Officer, or Agent

9-32-13-24. Relocation of New Motor Vehicle Dealers

9-32-13-25. Acting, Offering to Act As, or Professing to Be a Broker of Motor Vehicles

9-32-13-26. Fraud or Deceit, Untrue Statements of Material Fact or Omission

9-32-13-27. Canceling, Terminating, or Refusing to Renew Franchise; Renewal, Replacement, or Succeeding Franchise

9-32-13-28. Dealer Requesting Payment for Manufacturer or Distributor Following Termination, Cancellation, or Nonrenewal of Franchise; Discontinuance of Line Make

9-32-13-29. Manufacturer or Distributor Terminates, Cancels, or Fails to Renew a Franchise Between the Manufacturer or Distributor and Dealer; Exceptions

9-32-13-30. Manufacturer or Distributor May Not Require or Coerce Improvements to Dealer's Facilities or Signs or Franchisor Image Elements; Exceptions

9-32-13-31. Complaint of Unfair Practice; Investigation