Indiana Code
Chapter 29. Debt Management Companies
28-1-29-4. Suspension or Revocation of License; Order to Show Cause; Order of Suspension or Revocation; Relinquishment of License; Existing Contracts; Emergency Order for Revocation

Sec. 4. (a) The department may issue to a licensee an order to show cause why the licensee's license should not be revoked or suspended for a period determined by the department.
(b) An order issued under subsection (a) must:
(1) include:
(A) a statement of the place, date, and time for a meeting with the department, which date may not be less than ten (10) days from the date of the order;
(B) a description of the action contemplated by the department; and
(C) a statement of the facts or conduct supporting the issuance of the order; and
(2) be accompanied by a notice stating that the licensee is entitled to:
(A) a reasonable opportunity to be heard; and
(B) show the licensee's compliance with all lawful requirements for retention of the license;
at the meeting described in subdivision (1)(A).
(c) After the meeting described in subsection (b)(1)(A), the department may revoke or suspend the license if the department finds that:
(1) the licensee has repeatedly and willfully violated:
(A) this chapter or any applicable rule, order, or guidance document adopted or issued by the department; or
(B) any other state or federal law, regulation, or rule applicable to debt management companies;
(2) the licensee does not meet the licensing qualifications set forth in section 5 of this chapter;
(3) the licensee obtained the license for the benefit of, or on behalf of, a person who does not qualify for the license;
(4) the licensee knowingly or intentionally made material misrepresentations to, or concealed material information from, the department; or
(5) facts or conditions exist that, had they existed at the time the licensee applied for the license, would have been grounds for the department to deny the issuance of the license.
(d) Whenever the department revokes or suspends a license, the department shall enter an order to that effect and notify the licensee of:
(1) the revocation or suspension;
(2) if a suspension has been ordered, the duration of the suspension;
(3) the procedure for appealing the revocation or suspension under IC 4-21.5-3-6; and
(4) any other terms and conditions that apply to the revocation or suspension.
Not later than five (5) days after the entry of the order, the department shall deliver to the licensee a copy of the order and the findings supporting the order.
(e) Any person holding a license to operate a debt management company may relinquish the license by notifying the department in writing of the relinquishment. However, a relinquishment under this subsection does not affect the person's liability for acts previously committed and coming within the scope of this chapter.
(f) If the director determines it to be in the public interest, the director may pursue revocation of a license of a licensee that has relinquished the license under subsection (e).
(g) If a person's license is revoked, suspended, or relinquished, the revocation, suspension, or relinquishment does not impair or affect any obligation owed by any person under any existing agreement or contract.
(h) If the director of the department has just cause to believe an emergency exists from which it is necessary to protect the interests of the public, the director may proceed with the revocation of a license through an emergency or another temporary order under IC 4-21.5-4.
Formerly: Acts 1971, P.L.397, SEC.1; Acts 1972, P.L.10, SEC.6. As amended by P.L.42-1993, SEC.49; P.L.176-1996, SEC.15; P.L.196-1996, SEC.2; P.L.80-1998, SEC.10; P.L.213-2007, SEC.45; P.L.217-2007, SEC.43; P.L.35-2010, SEC.121; P.L.27-2012, SEC.71; P.L.186-2015, SEC.32.

Structure Indiana Code

Indiana Code

Title 28. Financial Institutions

Article 1. Department of Financial Institutions

Chapter 29. Debt Management Companies

28-1-29-0.5. Inapplicability; Attorneys; Depository Financial Institutions; Third-Party Bill Paying Services

28-1-29-1. Definitions

28-1-29-2. Administration of Chapter

28-1-29-3. License Required; Persons Operating in Indiana; Evidence of Compliance; Fees; Violations; Renewal; Tax Warrant List

28-1-29-3.1. Change in Control of Licensee; Application to Department; Time Frame for Department's Decision; Conditions for Approval; Duty of Licensee to Report Transfer of Securities; Director's Discretion to Require New License

28-1-29-4. Suspension or Revocation of License; Order to Show Cause; Order of Suspension or Revocation; Relinquishment of License; Existing Contracts; Emergency Order for Revocation

28-1-29-4.1. Failure to File Renewal Application or Pay Renewal Fee; Revocation or Suspension of License

28-1-29-4.5. Collection Agencies or Process Servers; Licenses; Restriction

28-1-29-4.6. Repealed

28-1-29-5. License Application; Findings by the Department; Felonies; Financial Statements; Denial; Hearing

28-1-29-5.5. Use of Nmlsr in Department's Licensing System; Reporting of Information to Nmlsr; Confidentiality; Director's Authority to Enter Agreements; Waiver of Privilege; Processing Fee; Electronic Records

28-1-29-6. Surety Bond; Requirements; Amount; Renewal; Termination; Liability; Notices

28-1-29-7. Repealed

28-1-29-7.5. Felonies; Civil Actions; Enforcement Actions; Notice to Department

28-1-29-7.7. Budget Analysis and Plan; Written Statement to Debtor; Creditor's Reduction of Amount Owed; Disclosure of Tax Implications

28-1-29-8. Agreement Between Licensee and Debtor; Contents; Delivery of Electronic Record; Debtor's Right to Terminate; Creditor's Decision to Reject or Withdraw From Plan; Notice to Creditors; Payments; Budget Analysis; Term of Agreement; Carrying o...

28-1-29-8.3. Fees and Charges; Plan, Written Agreement, and Payment to Creditor Required; Set Up Fee; Monthly Service Fee; Close-Out Fee; Department Approval for Additional Charges; Returned Payment Charge; Fees Not Considered Debt

28-1-29-8.6. Repealed

28-1-29-8.8. Debtor's Failure to Make Payment; Cancellation of Agreement; Letter of Continuation; Return of Money to Contract Debtor

28-1-29-9. Trust Account; Separate Account for Indiana Contract Debtors Required; Commingling With Funds of Nonresidents With Approval of Director; Requirements and Restrictions; Required Balance; Reconciliation Procedures; Embezzlement; Relocating A...

28-1-29-9.5. Prohibited Acts; Unauthorized Practice of Law; Compensation Prohibited

28-1-29-9.7. Advertising

28-1-29-10. Repealed

28-1-29-10.5. Record Keeping and Retention; Examinations and Investigations; Payment of Costs; Court Order Compelling Compliance; Confidentiality; Department's Investigatory and Enforcement Authority; Cooperative Regulatory Agreements; Examination of...

28-1-29-11. Impounding Books, Records, and Accounts

28-1-29-12. Repealed

28-1-29-13. Enforcement by the Department; Civil Penalties; Department's Recovery of Costs; Factors for Determining Amount of Civil Penalty; Violation a Class a Misdemeanor

28-1-29-14. Review of Department Decisions; Applicability of Laws Governing Administrative Orders and Procedures; Venue

28-1-29-15. Providing Materials and Agreements Electronically; Consumer's Consent Required; Disclosures Through Internet Web Site; Debtor's Right to Request Written Copy

28-1-29-16. Disclosures and Documents to Be in English; Translation Required if Another Language Used

28-1-29-17. Soliciting or Accepting Contributions From Debtors Prohibited

28-1-29-18. Delegation of Duties; Liability of Licensee; Violations by Lead Generators