Sec. 6. (a) A health maintenance organization shall establish procedures to assist enrollees and subscribers in filing grievances.
(b) An enrollee or subscriber may designate a representative to file a grievance for the enrollee or subscriber and to represent the enrollee or subscriber in a grievance under this chapter.
As added by P.L.191-1997, SEC.8.
Structure Indiana Code
Article 13. Health Maintenance Organizations
Chapter 10. Grievance Procedures
27-13-10-1. Establishment of Procedures
27-13-10-2. Examination by Commissioner
27-13-10-3. Records of Grievances
27-13-10-4. Notice of Grievance Related Information
27-13-10-5. Filing; Oral or Written Grievance; Telephone Number; Date
27-13-10-6. Filing; Procedures; Representative
27-13-10-7. Resolution of Grievances
27-13-10-8. Appeals of Grievance Decisions; Filing of Report for Violation
27-13-10-11. Action Against Provider Representing Enrollee or Subscriber