Sec. 3. A health maintenance organization or limited service health maintenance organization shall maintain records regarding all grievances of enrollees that the organization has received since the examination by the commissioner of the grievance procedure of the organization that immediately preceded the receipt of the grievances.
As added by P.L.26-1994, SEC.25. Amended by P.L.191-1997, SEC.5.
Structure Indiana Code
Article 13. Health Maintenance Organizations
Chapter 10. Grievance Procedures
27-13-10-1. Establishment of Procedures
27-13-10-2. Examination by Commissioner
27-13-10-3. Records of Grievances
27-13-10-4. Notice of Grievance Related Information
27-13-10-5. Filing; Oral or Written Grievance; Telephone Number; Date
27-13-10-6. Filing; Procedures; Representative
27-13-10-7. Resolution of Grievances
27-13-10-8. Appeals of Grievance Decisions; Filing of Report for Violation
27-13-10-11. Action Against Provider Representing Enrollee or Subscriber