Indiana Code
Chapter 13. Motor Vehicle Protection
24-5-13-19. Informal Procedures Established by Manufacturer

Sec. 19. This chapter does not apply to any buyer who has not first resorted to an informal procedure established by a manufacturer or in which a manufacturer participates if:
(1) the procedure is certified by the attorney general as:
(A) complying in all respects with 16 C.F.R. 703; and
(B) complying with any other rules concerning certification adopted by the attorney general, including but not limited to the requirement of oral hearings, pursuant to IC 4-22-2; and
(2) the buyer has received adequate written notice from the manufacturer of the existence of the procedure.
Adequate written notice includes the incorporation of the informal dispute settlement procedure into the terms of the written warranty to which the motor vehicle does not conform.
As added by P.L.150-1988, SEC.1. Amended by P.L.24-1989, SEC.29.

Structure Indiana Code

Indiana Code

Title 24. Trade Regulation

Article 5. Consumer Sales

Chapter 13. Motor Vehicle Protection

24-5-13-0.1. Repealed

24-5-13-1. Application of Chapter

24-5-13-2. "Business Day"

24-5-13-3. "Buyer"

24-5-13-3.1. "Dealer"

24-5-13-3.4. "Lease"

24-5-13-3.7. "Lessor"

24-5-13-4. "Manufacturer"

24-5-13-4.1. "Methamphetamine Vehicle"

24-5-13-5. "Motor Vehicle" or "Vehicle"

24-5-13-6. "Nonconformity"

24-5-13-6.1. "Seller"

24-5-13-7. "Term of Protection"

24-5-13-8. Repair of Nonconformities

24-5-13-9. Notification of Claim; Manufacturer's Disclosure

24-5-13-9.3. Repealed

24-5-13-10. Return of Vehicle Upon Failure to Correct Nonconformity; Refund; Replacement

24-5-13-11. Refund; Computation of Amount

24-5-13-11.5. Refund; Leased Motor Vehicle; Computation of Amount

24-5-13-12. Replacement of Vehicle

24-5-13-13. Reimbursement for Towing and Rental Costs

24-5-13-14. Retention of Vehicle Pending Replacement or Refund

24-5-13-15. Attempts to Correct Nonconformity; Reasonable Number of Attempts; Time Period; Extension

24-5-13-16. Refusal to Diagnose or Repair; Written Repair Orders

24-5-13-16.1. Seller's Duty to Disclose Methamphetamine Vehicles

24-5-13-16.2. Civil Action by Buyer for Failure to Disclose Methamphetamine Vehicles; Remedies

24-5-13-17. Repealed

24-5-13-18. Affirmative Defenses

24-5-13-19. Informal Procedures Established by Manufacturer

24-5-13-20. Additional Remedies

24-5-13-21. Civil Enforcement Actions

24-5-13-22. Costs and Expenses in Recovery Actions

24-5-13-23. Limitations

24-5-13-24. Dealer's Liability