Sec. 19. This chapter does not apply to any buyer who has not first resorted to an informal procedure established by a manufacturer or in which a manufacturer participates if:
(1) the procedure is certified by the attorney general as:
(A) complying in all respects with 16 C.F.R. 703; and
(B) complying with any other rules concerning certification adopted by the attorney general, including but not limited to the requirement of oral hearings, pursuant to IC 4-22-2; and
(2) the buyer has received adequate written notice from the manufacturer of the existence of the procedure.
Adequate written notice includes the incorporation of the informal dispute settlement procedure into the terms of the written warranty to which the motor vehicle does not conform.
As added by P.L.150-1988, SEC.1. Amended by P.L.24-1989, SEC.29.
Structure Indiana Code
Chapter 13. Motor Vehicle Protection
24-5-13-1. Application of Chapter
24-5-13-4.1. "Methamphetamine Vehicle"
24-5-13-5. "Motor Vehicle" or "Vehicle"
24-5-13-7. "Term of Protection"
24-5-13-8. Repair of Nonconformities
24-5-13-9. Notification of Claim; Manufacturer's Disclosure
24-5-13-10. Return of Vehicle Upon Failure to Correct Nonconformity; Refund; Replacement
24-5-13-11. Refund; Computation of Amount
24-5-13-11.5. Refund; Leased Motor Vehicle; Computation of Amount
24-5-13-12. Replacement of Vehicle
24-5-13-13. Reimbursement for Towing and Rental Costs
24-5-13-14. Retention of Vehicle Pending Replacement or Refund
24-5-13-15. Attempts to Correct Nonconformity; Reasonable Number of Attempts; Time Period; Extension
24-5-13-16. Refusal to Diagnose or Repair; Written Repair Orders
24-5-13-16.1. Seller's Duty to Disclose Methamphetamine Vehicles
24-5-13-16.2. Civil Action by Buyer for Failure to Disclose Methamphetamine Vehicles; Remedies
24-5-13-18. Affirmative Defenses
24-5-13-19. Informal Procedures Established by Manufacturer
24-5-13-20. Additional Remedies
24-5-13-21. Civil Enforcement Actions