Indiana Code
Chapter 13. Motor Vehicle Protection
24-5-13-16. Refusal to Diagnose or Repair; Written Repair Orders

Sec. 16. (a) A manufacturer, its agent, or authorized dealer may not refuse to diagnose or repair any vehicle for the purpose of avoiding liability under this chapter.
(b) A manufacturer, its agent, or authorized dealer shall provide a buyer with a written repair order each time the buyer's vehicle is brought in for examination or repair. The repair order must indicate all work performed on the vehicle including examination of the vehicle, parts, and labor.
As added by P.L.150-1988, SEC.1.

Structure Indiana Code

Indiana Code

Title 24. Trade Regulation

Article 5. Consumer Sales

Chapter 13. Motor Vehicle Protection

24-5-13-0.1. Repealed

24-5-13-1. Application of Chapter

24-5-13-2. "Business Day"

24-5-13-3. "Buyer"

24-5-13-3.1. "Dealer"

24-5-13-3.4. "Lease"

24-5-13-3.7. "Lessor"

24-5-13-4. "Manufacturer"

24-5-13-4.1. "Methamphetamine Vehicle"

24-5-13-5. "Motor Vehicle" or "Vehicle"

24-5-13-6. "Nonconformity"

24-5-13-6.1. "Seller"

24-5-13-7. "Term of Protection"

24-5-13-8. Repair of Nonconformities

24-5-13-9. Notification of Claim; Manufacturer's Disclosure

24-5-13-9.3. Repealed

24-5-13-10. Return of Vehicle Upon Failure to Correct Nonconformity; Refund; Replacement

24-5-13-11. Refund; Computation of Amount

24-5-13-11.5. Refund; Leased Motor Vehicle; Computation of Amount

24-5-13-12. Replacement of Vehicle

24-5-13-13. Reimbursement for Towing and Rental Costs

24-5-13-14. Retention of Vehicle Pending Replacement or Refund

24-5-13-15. Attempts to Correct Nonconformity; Reasonable Number of Attempts; Time Period; Extension

24-5-13-16. Refusal to Diagnose or Repair; Written Repair Orders

24-5-13-16.1. Seller's Duty to Disclose Methamphetamine Vehicles

24-5-13-16.2. Civil Action by Buyer for Failure to Disclose Methamphetamine Vehicles; Remedies

24-5-13-17. Repealed

24-5-13-18. Affirmative Defenses

24-5-13-19. Informal Procedures Established by Manufacturer

24-5-13-20. Additional Remedies

24-5-13-21. Civil Enforcement Actions

24-5-13-22. Costs and Expenses in Recovery Actions

24-5-13-23. Limitations

24-5-13-24. Dealer's Liability