50-3009. CUSTOMER SERVICE STANDARDS. A system operator shall comply with the customer service requirements as set forth in 47 CFR 76.309(c), as amended from time to time, and shall maintain a local or toll-free telephone number for customer service contact. A political subdivision may provide such assistance to subscribers as the political subdivision may deem appropriate to enforce the provisions of this section.
History:
[50-3009, added 2012, ch. 207, sec. 1, p. 560.]
Structure Idaho Code
Title 50 - MUNICIPAL CORPORATIONS
Chapter 30 - IDAHO VIDEO SERVICE ACT
Section 50-3001 - SHORT TITLE.
Section 50-3002 - DEFINITIONS.
Section 50-3006 - USE OF PUBLIC RIGHTS-OF-WAY BY A HOLDER OF A CERTIFICATE OF FRANCHISE AUTHORITY.
Section 50-3007 - VIDEO SERVICE PROVIDER FEE.
Section 50-3008 - DISCRIMINATION AMONG POTENTIAL RESIDENTIAL SUBSCRIBERS PROHIBITED — VIOLATIONS.