In any case where there is a dispute between a marketer and a retail customer concerning the amount of a gas bill, the marketer shall be required to confer by telephone or some other verifiable means with the retail customer in an attempt to resolve such dispute. In case of any such dispute the marketer shall be prohibited from reporting the name of a retail customer to any consumer reporting agency as defined in Section 603(f) of the federal Fair Credit Reporting Act until the marketer has conferred with the retail customer and has complied in all respects with all applicable provisions of this article and the rules and regulations of the commission or has obtained a judgment against the retail customer.
History. Code 1981, § 46-4-160.1 , enacted by Ga. L. 2001, p. 1084, § 4; Ga. L. 2001, p. 1206, § 4.
Code Commission notes.
Ga. L. 2001, p. 1084, § 4, effective April 27, 2001, and Ga. L. 2001, p. 1206, § 4, effective April 28, 2001, enacted identical versions of this Code section.
Law reviews.
For note on the 2001 enactment of O.C.G.A. § 46-4-160.1 , see 18 Ga. St. U.L. Rev. 273 (2001).
For note on the 2001 enactment of O.C.G.A. § 46-4-160.1 , see 18 Ga. St. U.L. Rev. 277 (2001).
Structure Georgia Code
Title 46 - Public Utilities and Public Transportation
Chapter 4 - Distribution, Storage, and Sale of Gas
Article 5 - Natural Gas Competition and Deregulation
§ 46-4-151. Legislative Findings and Intent; Bill of Rights for Consumers
§ 46-4-153. Certificates of Authority
§ 46-4-153.1. Certificates of Authority for Emc Gas Affiliates; Terms and Conditions; Requirements
§ 46-4-157. Temporary Directives
§ 46-4-158. Obligations of an Electing Distribution Company; Conditions
§ 46-4-158.2. Rules Governing Marketer’s Terms of Service
§ 46-4-158.3. Adequate and Accurate Consumer Information Disclosure Statements; Bills
§ 46-4-158.4. Authority to Establish Minimum Standards for Nonresidential Customers
§ 46-4-158.5. Continuing Review by Commission
§ 46-4-159. Standards of Conduct for Electing Distribution Companies; Response to Complaints
§ 46-4-160.1. Dispute Resolution Between Marketer and Retail Customer; Reporting to Credit Bureaus
§ 46-4-160.3. Voluntary Contributions for Low-Income Residential Customers
§ 46-4-160.5. Retail Customer Recovery for Violations
§ 46-4-161. Universal Service Fund
§ 46-4-162. Commission’s Authority to Approve Certain Pilot Programs