Georgia Code
Article 5 - Natural Gas Competition and Deregulation
§ 46-4-160.1. Dispute Resolution Between Marketer and Retail Customer; Reporting to Credit Bureaus

In any case where there is a dispute between a marketer and a retail customer concerning the amount of a gas bill, the marketer shall be required to confer by telephone or some other verifiable means with the retail customer in an attempt to resolve such dispute. In case of any such dispute the marketer shall be prohibited from reporting the name of a retail customer to any consumer reporting agency as defined in Section 603(f) of the federal Fair Credit Reporting Act until the marketer has conferred with the retail customer and has complied in all respects with all applicable provisions of this article and the rules and regulations of the commission or has obtained a judgment against the retail customer.
History. Code 1981, § 46-4-160.1 , enacted by Ga. L. 2001, p. 1084, § 4; Ga. L. 2001, p. 1206, § 4.
Code Commission notes.
Ga. L. 2001, p. 1084, § 4, effective April 27, 2001, and Ga. L. 2001, p. 1206, § 4, effective April 28, 2001, enacted identical versions of this Code section.
Law reviews.
For note on the 2001 enactment of O.C.G.A. § 46-4-160.1 , see 18 Ga. St. U.L. Rev. 273 (2001).
For note on the 2001 enactment of O.C.G.A. § 46-4-160.1 , see 18 Ga. St. U.L. Rev. 277 (2001).

Structure Georgia Code

Georgia Code

Title 46 - Public Utilities and Public Transportation

Chapter 4 - Distribution, Storage, and Sale of Gas

Article 5 - Natural Gas Competition and Deregulation

§ 46-4-150. Short Title

§ 46-4-151. Legislative Findings and Intent; Bill of Rights for Consumers

§ 46-4-152. Definitions

§ 46-4-153. Certificates of Authority

§ 46-4-153.1. Certificates of Authority for Emc Gas Affiliates; Terms and Conditions; Requirements

§ 46-4-154. Notice of Election; Unbundling; Rates; Application Requirements; Surcharge on Interruptibles

§ 46-4-155. Regulation of Unbundled Services; Peaking Service; Customer Services; Interstate Capacity Assets

§ 46-4-156. Customer Assignment Methodology; Commission Determination of Adequate Market Conditions and Effect of Such Determination; Lost and Unaccounted for Gas; Notice to Customers; Petition Proceedings; Change of Marketers; Deposit

§ 46-4-157. Temporary Directives

§ 46-4-158. Obligations of an Electing Distribution Company; Conditions

§ 46-4-158.1. Rules and Regulations; Reporting on Service Quality; Noncompliance With Service Quality Standards; Third Party Forecasting; Independent Auditors; Gas Held in Storage for Marketer

§ 46-4-158.2. Rules Governing Marketer’s Terms of Service

§ 46-4-158.3. Adequate and Accurate Consumer Information Disclosure Statements; Bills

§ 46-4-158.4. Authority to Establish Minimum Standards for Nonresidential Customers

§ 46-4-158.5. Continuing Review by Commission

§ 46-4-159. Standards of Conduct for Electing Distribution Companies; Response to Complaints

§ 46-4-160. Commission’s Authority Over Certificated Marketers; Access to Records; Investigations and Hearings; Price Summary; Billing; Violations; Slamming

§ 46-4-160.1. Dispute Resolution Between Marketer and Retail Customer; Reporting to Credit Bureaus

§ 46-4-160.2. Requirements of Marketer for Billing Errors; Requiring Written Request for Credit or Refund Prohibited

§ 46-4-160.3. Voluntary Contributions for Low-Income Residential Customers

§ 46-4-160.5. Retail Customer Recovery for Violations

§ 46-4-161. Universal Service Fund

§ 46-4-162. Commission’s Authority to Approve Certain Pilot Programs

§ 46-4-163. Special or Negotiated Contracts Valid

§ 46-4-164. Construction of Article; Electric Membership Corporations and Emc Gas Affiliates; Liquefied Petroleum Gas

§ 46-4-165. Annual Reports

§ 46-4-166. Selection by Proposal of Regulated Provider to Service Low-Income Residential Consumers and Certain Firm Natural Gas Consumers; Rates; Annual Review