The commission shall, by September 1, 2002, adopt rules and regulations requiring marketers which provide firm distribution service under this article to provide adequate and accurate consumer information to enable consumers to make informed choices regarding the purchase of natural gas services. Such rules shall provide, without limitation, that:
“A consumer shall have a three-day right of rescission following the receipt of this disclosure at the time of initiating service or when informed of a change in terms or conditions. You, the consumer, may cancel in writing or electronically by contacting the marketer.”;
“If you have a fixed term agreement with us and it is approaching the expiration date, or whenever we propose to change our terms of service in any type of agreement, you will receive written notification from us prior to the date of expiration of or change to the agreement. We will explain your options to you in this advance notification.”;
History. Code 1981, § 46-4-158.3 , enacted by Ga. L. 2002, p. 475, § 15; Ga. L. 2009, p. 453, § 2-2/HB 228; Ga. L. 2015, p. 1088, § 39/SB 148.
Effective date. —
This Code section became effective April 25, 2002.
The 2009 amendment, effective July 1, 2009, substituted “Department of Human Services” for “Department of Human Resources” in subparagraph (1)(I).
The 2015 amendment, effective July 1, 2015, in subparagraph (1)(H), deleted “and the consumers’ utility counsel division of the Governor’s Office of Consumer Affairs” following “contact the commission”.
Editor’s notes.
Ga. L. 2002, p. 475, § 1, not codified by the General Assembly, provides that: “This Act shall be known and may be cited as the ‘Natural Gas Consumers’ Relief Act.’
Structure Georgia Code
Title 46 - Public Utilities and Public Transportation
Chapter 4 - Distribution, Storage, and Sale of Gas
Article 5 - Natural Gas Competition and Deregulation
§ 46-4-151. Legislative Findings and Intent; Bill of Rights for Consumers
§ 46-4-153. Certificates of Authority
§ 46-4-153.1. Certificates of Authority for Emc Gas Affiliates; Terms and Conditions; Requirements
§ 46-4-157. Temporary Directives
§ 46-4-158. Obligations of an Electing Distribution Company; Conditions
§ 46-4-158.2. Rules Governing Marketer’s Terms of Service
§ 46-4-158.3. Adequate and Accurate Consumer Information Disclosure Statements; Bills
§ 46-4-158.4. Authority to Establish Minimum Standards for Nonresidential Customers
§ 46-4-158.5. Continuing Review by Commission
§ 46-4-159. Standards of Conduct for Electing Distribution Companies; Response to Complaints
§ 46-4-160.1. Dispute Resolution Between Marketer and Retail Customer; Reporting to Credit Bureaus
§ 46-4-160.3. Voluntary Contributions for Low-Income Residential Customers
§ 46-4-160.5. Retail Customer Recovery for Violations
§ 46-4-161. Universal Service Fund
§ 46-4-162. Commission’s Authority to Approve Certain Pilot Programs