(a) Health benefits plans and the HealthCare Alliance shall:
(1) Include in their marketing and membership materials information regarding the availability of the Ombudsman Program;
(2) Send annually to their members notification of the availability of the Ombudsman Program; and
(3) Provide members the telephone number of the Ombudsman Program upon request.
(b) A health benefits plan may use the one-page, easy-to-read flyer developed by the Ombudsman Program to describe its services to meet the notice requirements under subsection (a)(1) and (2) of this section.
(Apr. 12, 2005, D.C. Law 15-331, § 11, 52 DCR 1981.)
Structure District of Columbia Code
Title 7 - Human Health Care and Safety
Chapter 20A - Health Care Ombudsman Program
§ 7–2071.02. Establishment of Health Care Ombudsman Program
§ 7–2071.03. Program evaluation
§ 7–2071.06. Data collection and reporting
§ 7–2071.07. Access to records; confidentiality
§ 7–2071.08. Immunity from liability
§ 7–2071.10. Requirements for health benefits plans and HealthCare Alliance
§ 7–2071.12. Funding for the Ombudsman Program
§ 7–2071.13. Contingent effectiveness of chapter. [Repealed]