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§ 7–2071.01. Definitions - For the purposes of this chapter, the term: (1) “Accessible”...
§ 7–2071.02. Establishment of Health Care Ombudsman Program - (a) The Department shall establish the Health Care Ombudsman Program...
§ 7–2071.03. Program evaluation - (a) The Department shall develop criteria to be used in...
§ 7–2071.04. Duties - The Ombudsman Program shall provide the following accessible services: (1)...
§ 7–2071.05. Public outreach - The Ombudsman Program shall implement innovative strategies and tools to...
§ 7–2071.06. Data collection and reporting - The Health Care Ombudsman shall submit annually to the Council,...
§ 7–2071.07. Access to records; confidentiality - (a) The Health Care Ombudsman may review the records of...
§ 7–2071.08. Immunity from liability - No employee, subcontractor, designee, or representative of the Ombudsman Program...
§ 7–2071.09. Non-retaliation - A health benefits plan or the HealthCare Alliance shall not...
§ 7–2071.10. Requirements for health benefits plans and HealthCare Alliance - (a) Health benefits plans and the HealthCare Alliance shall: (1)...
§ 7–2071.11. Advisory Council - (a) The Ombudsman shall establish an Advisory Council to consist...
§ 7–2071.12. Funding for the Ombudsman Program - (a) Funding sources for the Ombudsman Program shall include: (1)...
§ 7–2071.13. Contingent effectiveness of chapter. [Repealed] - Repealed. (Apr. 12, 2005, D.C. Law 15-331, § 14, 52...