Connecticut General Statutes
Chapter 319dd - Protective Services for the Elderly
Section 17b-463. - Mandatory training for financial agents in detecting fraud, exploitation and financial abuse of elderly persons.

(a) For purposes of this section, “financial agent” means an officer or employee of a financial institution, as defined in section 32-350, who (1) has direct contact with an elderly person within the officer's or employee's scope of employment or professional practice, or (2) reviews or approves an elderly person's financial documents, records or transactions.

(b) A financial agent shall participate in mandatory training to detect potential fraud, exploitation and financial abuse of elderly persons, including utilizing the resources available on the Commission on Women, Children, Seniors, Equity and Opportunity portal established pursuant to section 17b-463a. All financial agents shall complete such training within six months from availability of training resources on the Commission on Women, Children, Seniors, Equity and Opportunity web portal, or within the first six months of their employment, if later.
(P.A. 15-236, S. 6; May Sp. Sess. P.A. 16-3, S. 155; P.A. 19-117, S. 127.)
History: May Sp. Sess. P.A. 16-3 amended Subsec. (b) by replacing “Commission on Aging” with “Commission on Women, Children and Seniors”, effective July 1, 2016; P.A. 19-117 amended Subsec. (b) by replacing “Commission on Women, Children and Seniors” with “Commission on Women, Children, Seniors, Equity and Opportunity”, effective July 1, 2019.

Structure Connecticut General Statutes

Connecticut General Statutes

Title 17b - Social Services

Chapter 319dd - Protective Services for the Elderly

Section 17b-450. (Formerly Sec. 17a-430). - Definitions.

Section 17b-451. (Formerly Sec. 17a-431). - Report of suspected abuse, neglect, exploitation or abandonment or need for protective services. Penalty for failure to report. Immunity and protection from retaliation. Training program.

Section 17b-452. (Formerly Sec. 17a-432). - Investigation of report. Findings, recommendations and disclosure of results. Registry. Confidentiality.

Section 17b-452a. - Annual report re complaints of abuse or neglect of elderly persons.

Section 17b-453. (Formerly Sec. 17a-433). - Initiation of protective services. Injunction against interference by caregiver.

Section 17b-453a. - Staff training re Alzheimer's disease and dementia.

Section 17b-454. (Formerly Sec. 17a-434). - Disclosure of protected health information and other information. Authority of commissioner.

Section 17b-455. (Formerly Sec. 17a-435). - Lack of consent or withdrawal of consent.

Section 17b-456. (Formerly Sec. 17a-436). - Appointment of conservator for elderly person lacking capacity to consent to protective services.

Section 17b-457. (Formerly Sec. 17a-437). - Assistance by public or private agencies.

Section 17b-458. (Formerly Sec. 17a-438). - Periodic review of cases in which protective services are provided. Consent to continuation of services.

Section 17b-459. (Formerly Sec. 17a-439). - Payment for protective services. Procedures when elderly person unable to pay.

Section 17b-459a. - Strategic plan to incorporate national standards.

Section 17b-460. (Formerly Sec. 17a-440). - Referral for criminal investigation or proceedings.

Section 17b-461. (Formerly Sec. 17a-441). - Regulations.

Section 17b-462. - Cause of action by elderly victim. Civil attachment jurisdiction.

Section 17b-463. - Mandatory training for financial agents in detecting fraud, exploitation and financial abuse of elderly persons.

Section 17b-463a. - Forum, clearing house and portal for training resources re best practices for detecting fraud, exploitation and financial abuse.

Section 17b-464. - Petition for order to enter premises of elderly person.

Section 17b-465 to 17b-489. - Reserved for future use.