No charge may be imposed by any such company in any case where a subscriber requests a total disconnection of service. No charge that exceeds the cost to the company may be imposed by any such company in any case in which the subscriber requests a downgrade of service. The subscriber, after the date of his request for disconnection or downgrade, shall not be required to pay for any service in the case of a total disconnection or any service option requested to be eliminated, unless the subscriber prevents the company from disconnecting service within a reasonable time.
(P.A. 88-202, S. 8; P.A. 98-121, S. 12.)
History: P.A. 98-121 deleted former Subsec. (a) concerning notification, removed Subsec. (b) designator and added prohibition on charging amount that exceeds costs for downgrading service.
Structure Connecticut General Statutes
Title 16 - Public Service Companies
Section 16-330a. - Definitions.
Section 16-330b. - Broadband Internet access service map.
Section 16-330c. - Broadband Internet access service grant program. Report. Report to Governor.
Section 16-330e. - Access by broadband Internet service providers to occupied buildings.
Section 16-331a. - Community access programming and operations.
Section 16-331aa. - Imposition of civil penalties by authority.
Section 16-331b. - Members of community antenna advisory councils to serve without compensation.
Section 16-331bb. - Municipal video competition trust account.
Section 16-331e. - Certificate of video franchise authority.
Section 16-331ee. - State-wide Community Antenna Television Advisory Council. Membership.
Section 16-331g. - Discrimination based on income prohibited.
Section 16-331h. - Certified competitive video service community access programming.
Section 16-331hh. - Transfer from municipal video competition trust account to General Fund.
Section 16-331i. - State-wide Video Advisory Council. Membership. Duties. Funding.
Section 16-331k. - Video programming and rate changes.
Section 16-331l. - Interrupted video service.
Section 16-331m. - Video service providers' closed captioning and emergency broadcast systems.
Section 16-331n. - Free video service for libraries and schools.
Section 16-331o. - Imposition of civil penalties by authority.
Section 16-331q. - Requirements for holders of certificates of cable franchise authority.
Section 16-331r. - Discrimination based on income prohibited.
Section 16-331t. - Holder of a certificate of cable franchise authority: Advisory council.
Section 16-331v. - Cable franchise authority companies' programming and rate changes.
Section 16-331w. - Interrupted cable franchise authority service.
Section 16-332. - Leases by public service companies of facilities for community antenna purposes.
Section 16-333b. - Service to franchise area. Underground service lines.
Section 16-333c. - Availability of equipment for subscribers who are deaf or hard of hearing.
Section 16-333d. - Discrimination among subscribers prohibited.
Section 16-333e. - Credit or refund for interrupted service.
Section 16-333f. - Programming and rate changes. Regulatory authority. Industry cooperation.
Section 16-333g. - Free basic service for libraries and schools.
Section 16-333h. - Extension of service to schools. Instructional channels.
Section 16-333i. - Procedures for restoring interrupted service and improving substandard service.
Section 16-333k. - Office operating requirements. Office hours. Complaint or dispute procedures.
Section 16-333l. - Company offerings and charges. Billing and billing dispute procedures.
Section 16-333m. - Limitations on charges for disconnection or downgrade of service.
Section 16-333n. - Penalty for reduction of community antenna television service without notice.
Section 16-333o. - Rate regulation of community antenna television systems.