Connecticut General Statutes
Chapter 289 - Broadband Internet Access Service Providers, Community Antenna Television Systems and Competitive Video Service Providers
Section 16-331l. - Interrupted video service.

If video service provided by a certified competitive video service provider to a subscriber is interrupted for more than twenty-four continuous hours, such subscriber shall receive a credit or refund from the certified competitive video service provider in an amount that represents the proportionate share of such service not received in a billing period, provided such interruption is not caused by the subscriber.

(P.A. 07-253, S. 9.)

Structure Connecticut General Statutes

Connecticut General Statutes

Title 16 - Public Service Companies

Chapter 289 - Broadband Internet Access Service Providers, Community Antenna Television Systems and Competitive Video Service Providers

Section 16-330. - Definition.

Section 16-330a. - Definitions.

Section 16-330b. - Broadband Internet access service map.

Section 16-330c. - Broadband Internet access service grant program. Report. Report to Governor.

Section 16-330d. - Federal funding opportunities for broadband Internet access service deployment. Notification.

Section 16-330e. - Access by broadband Internet service providers to occupied buildings.

Section 16-330f. - State Building Code revisions. Minimum broadband Internet access service infrastructure requirements for new construction or major alterations of a commercial or multifamily building.

Section 16-330g. - Conduit excavations in the public highways, streets or other public right-of-way. Payment of fees. Authorization to lease space or enter into contractual agreements. Penalties.

Section 16-331. - Certificate of public convenience and necessity. Advisory councils. Franchise terms. Regulations. Community needs assessment.

Section 16-331a. - Community access programming and operations.

Section 16-331aa. - Imposition of civil penalties by authority.

Section 16-331b. - Members of community antenna advisory councils to serve without compensation.

Section 16-331bb. - Municipal video competition trust account.

Section 16-331c. - Community antenna television companies' contribution to community antenna advisory councils.

Section 16-331cc. - Public, educational and governmental programming and education technology investment account. Tax. Penalty and interest. One-time transfer.

Section 16-331d. - Community antenna television advisory council vacancies and conflict of interest of members.

Section 16-331dd. - Municipal electric utilities' eligibility to be a certified competitive video service provider.

Section 16-331e. - Certificate of video franchise authority.

Section 16-331ee. - State-wide Community Antenna Television Advisory Council. Membership.

Section 16-331f. - Certified competitive video service provider build-out requirements, rate regulation and service to multiunit residential buildings.

Section 16-331ff. - Certain third-party nonprofit community access provider requirements re education and government access channels and town-specific community access programming.

Section 16-331g. - Discrimination based on income prohibited.

Section 16-331gg. - Funds for development of town-specific education and government community access programming. Distribution of funds. Report re disbursement of funds.

Section 16-331h. - Certified competitive video service community access programming.

Section 16-331hh. - Transfer from municipal video competition trust account to General Fund.

Section 16-331i. - State-wide Video Advisory Council. Membership. Duties. Funding.

Section 16-331ii. - Transfer from public, educational and governmental programming and education technology investment account to General Fund.

Section 16-331j. - Video service provider offerings, charges, privacy policy, billing and billing disputes.

Section 16-331k. - Video programming and rate changes.

Section 16-331l. - Interrupted video service.

Section 16-331m. - Video service providers' closed captioning and emergency broadcast systems.

Section 16-331n. - Free video service for libraries and schools.

Section 16-331o. - Imposition of civil penalties by authority.

Section 16-331p. - Certificate of cable franchise authority in franchise areas in which certified competitive video service providers are offering video service.

Section 16-331q. - Requirements for holders of certificates of cable franchise authority.

Section 16-331r. - Discrimination based on income prohibited.

Section 16-331s. - Holder of a certificate of cable franchise authority: Community access programming and operations.

Section 16-331t. - Holder of a certificate of cable franchise authority: Advisory council.

Section 16-331u. - Cable franchise authority companies' offerings, charges, privacy policy, billing and billing disputes.

Section 16-331v. - Cable franchise authority companies' programming and rate changes.

Section 16-331w. - Interrupted cable franchise authority service.

Section 16-331x. - Cable franchise authority companies' closed captioning and emergency broadcast systems.

Section 16-331y. - Free service for libraries and schools provided by holder of a certificate of cable franchise authority.

Section 16-331z. - Holder of a certificate of cable franchise authority subject to federal and state laws and regulations. Exceptions.

Section 16-332. - Leases by public service companies of facilities for community antenna purposes.

Section 16-333. - Regulations: Safety of operations, facility construction, system installation, community access channel, personal privacy protections, carriage of television broadcast signals, subscriber inquiries and complaints.

Section 16-333a. - Multiunit residential buildings service and wiring. Right to use antenna. Regulations for owner compensation. Civil penalty.

Section 16-333b. - Service to franchise area. Underground service lines.

Section 16-333c. - Availability of equipment for subscribers who are deaf or hard of hearing.

Section 16-333d. - Discrimination among subscribers prohibited.

Section 16-333e. - Credit or refund for interrupted service.

Section 16-333f. - Programming and rate changes. Regulatory authority. Industry cooperation.

Section 16-333g. - Free basic service for libraries and schools.

Section 16-333h. - Extension of service to schools. Instructional channels.

Section 16-333i. - Procedures for restoring interrupted service and improving substandard service.

Section 16-333j. - Community access support. Investigation. Standards. Monitoring by advisory councils.

Section 16-333k. - Office operating requirements. Office hours. Complaint or dispute procedures.

Section 16-333l. - Company offerings and charges. Billing and billing dispute procedures.

Section 16-333m. - Limitations on charges for disconnection or downgrade of service.

Section 16-333n. - Penalty for reduction of community antenna television service without notice.

Section 16-333o. - Rate regulation of community antenna television systems.

Section 16-333p. - Broadcast television station markets. Request to Federal Communications Commission.