No insurance institution, agent, or insurance-support organization shall use or authorize the use of pretext interviews to obtain information in connection with an insurance transaction. However, a pretext interview may be undertaken to obtain information from a person or institution that does not have a generally or statutorily recognized privileged relationship with the person about whom the information relates for the purpose of investigating a claim where, based upon specific information available for review by the Commission, there is a reasonable basis for suspecting criminal activity, fraud, material misrepresentation, or material nondisclosure in connection with the claim.
1981, c. 389, § 38.1-57.6; 1986, c. 562.
Structure Code of Virginia
Chapter 6 - Insurance Information and Privacy Protection
§ 38.2-601. Application of article
§ 38.2-603. Pretext interviews
§ 38.2-604. Notice of information collection and disclosure practices
§ 38.2-604.1. Notice of financial information collection and disclosure practices
§ 38.2-605. Marketing and research surveys
§ 38.2-606. Content of disclosure authorization forms
§ 38.2-607. Investigative consumer reports
§ 38.2-608. Access to recorded personal information
§ 38.2-609. Correction, amendment, or deletion of recorded personal information
§ 38.2-611. Information concerning previous adverse underwriting decisions
§ 38.2-612. Bases for adverse underwriting decisions
§ 38.2-612.2. Protection of the Fair Credit Reporting Act
§ 38.2-613. Disclosure limitations and conditions
§ 38.2-613.1. Disclosure of agent's moratorium required
§ 38.2-614. Powers of Commission
§ 38.2-615. Hearings and procedures
§ 38.2-616. Service of process on insurance-support organizations
§ 38.2-617. Individual remedies
§ 38.2-618. Immunity of persons disclosing information
§ 38.2-619. Obtaining information under false pretenses
§ 38.2-622. Private cause of action; neither created nor curtailed
§ 38.2-623. Information security program
§ 38.2-624. Investigation of a cybersecurity event
§ 38.2-625. Notice to Commissioner
§ 38.2-626. Notice to consumers
§ 38.2-627. Powers and duties of the Commission; exclusive state standards