Upon a complaint in writing made against any utility by any mercantile, agricultural or manufacturing society, or by any body politic or municipal organization, or by any affected person, that any rate, service regulation, classification, practice or service in effect or proposed to be made effective is in any respect unfair, unreasonable, unjust or inadequate, or unjustly discriminatory, or unduly preferential, or constitutes unfair competition, or that the service is inadequate or cannot be obtained, the commission shall proceed, and without such complaint, the commission, whenever it deems that the public interest so requires, may proceed, after notice as provided in this division, to make such investigation as it may deem necessary or appropriate; but no order affecting such rates, service regulation, classification, practice, or service complained of shall be entered by the commission without notice and a hearing. Any utility may make complaint as to any matter within the provisions of this title with like effect as though made by any mercantile, agricultural or manufacturing society, body politic or municipal organization, or other person. However, when any such complaint in writing is filed, the same shall be set down for hearing within 90 days from the date of the filing thereof, which said hearing may be continued for an additional period not to exceed 90 days, unless the parties to said proceeding agree upon further continuance.
Structure Code of Alabama
Title 37 - Public Utilities and Public Transportation.
Chapter 1 - Public Service Commission.
Article 2 - Powers and Duties Generally.
Division 2 - Rates and Other Regulations.
Section 37-1-81 - Schedules of Rates or Service Regulations.
Section 37-1-82 - Production and Inspection of Books or Records, etc., of Utilities.
Section 37-1-84 - Filing and Contents of Complaint.
Section 37-1-85 - Time and Place of Hearing.
Section 37-1-86 - Notice and Process.
Section 37-1-87 - Intervention in Proceedings Before Commission.
Section 37-1-88 - Right of Party to Be Heard in Person or by Attorney.
Section 37-1-90 - Separate Hearings on Several Matters.
Section 37-1-92 - Depositions of Witnesses.
Section 37-1-93 - Fees of Witnesses.
Section 37-1-94 - Time Allowed Commission for Making Decision.
Section 37-1-95 - Order Requiring Discontinuance or Rectification of Violation.
Section 37-1-96 - Necessity for Hearing Prior to Order Affecting Rate or Service.
Section 37-1-97 - Order Fixing Reasonable Rate.
Section 37-1-98 - Certified Copies of Orders.
Section 37-1-99 - Rates and Orders of Commission Deemed Prima Facie Reasonable and Valid.
Section 37-1-100 - Effective Date of Orders.
Section 37-1-101 - Modification of Orders.
Section 37-1-102 - Record of Proceedings.
Section 37-1-103 - Substantial Compliance by Commission With Requirements of Title Sufficient.
Section 37-1-104 - Power of Circuit Court to Compel Compliance With Commission Orders, Etc.