(a) The taxpayer must file a claim with the city clerk stating:
(1) The name and mailing address of the taxpayer;
(2) The time when and the period for which the tax was paid;
(3) The amount of the tax which the taxpayer claims was levied for retirement of the bond issue;
(4) Any other necessary information required by the city clerk.
(b) The city clerk shall be available for assistance in providing the above necessary information.