A provider that is required to be registered under this part shall maintain a toll-free communication system, staffed at a level that reasonably permits an individual to speak to a certified counselor, certified debt specialist or customer-service representative, as appropriate, during ordinary business hours.
Structure 2021 Tennessee Code
Title 47 - Commercial Instruments and Transactions
Chapter 18 - Consumer Protection
Part 55 - Uniform Debt-Management Services Act
§ 47-18-5502. Part Definitions
§ 47-18-5503. Exempt Agreements and Persons
§ 47-18-5506. Application for Registration — Required Information
§ 47-18-5507. Obligation to Update Information in Application for Registration
§ 47-18-5508. Public Information in Application for Registration
§ 47-18-5512. Registration in Another State
§ 47-18-5515. Requirement of Good Faith
§ 47-18-5516. Customer Service
§ 47-18-5517. Prerequisites for Providing Debt-Management Services
§ 47-18-5520. Cancellation of Agreement — Waiver
§ 47-18-5521. Required Language
§ 47-18-5524. Voluntary Contributions
§ 47-18-5529. Notice of Litigation
§ 47-18-5531. Liability for the Conduct of Other Persons
§ 47-18-5536. Violation of Consumer Protection Act
§ 47-18-5538. Uniformity of Application and Construction
§ 47-18-5539. Relation to Electronic Signatures in Global and National Commerce Act
§ 47-18-5540. Transitional Provisions — Application to Existing Transactions
§ 47-18-5542. Transfer of Administration to Division of Regulatory Boards