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Chapter 521 - Consumer Information and Complaints
Subchapter A. Public Interest Information and Complaint Procedures
Section 521.001. Public Interest Information - Sec. 521.001. PUBLIC INTEREST INFORMATION. (a) The department shall prepare...
Section 521.002. Complaint Resolution Program - Sec. 521.002. COMPLAINT RESOLUTION PROGRAM. The department shall establish a...
Section 521.003. Notification of Complaint Status - Sec. 521.003. NOTIFICATION OF COMPLAINT STATUS. If a written complaint...
Section 521.004. Records of Complaints - Sec. 521.004. RECORDS OF COMPLAINTS. The department shall keep an...
Section 521.005. Notice to Accompany Policy - Sec. 521.005. NOTICE TO ACCOMPANY POLICY. (a) Each insurance policy...
Subchapter B. Department Toll-Free Number for Information and Complaints
Section 521.051. Department Toll-Free Number for Information and Complaints - Sec. 521.051. DEPARTMENT TOLL-FREE NUMBER FOR INFORMATION AND COMPLAINTS. The...
Section 521.052. Information Provided - Sec. 521.052. INFORMATION PROVIDED. The department shall provide to the...
Section 521.053. Publicity Requirements - Sec. 521.053. PUBLICITY REQUIREMENTS. The department shall publicize the department's...
Section 521.054. Record of Inquiry or Complaint Required - Sec. 521.054. RECORD OF INQUIRY OR COMPLAINT REQUIRED. The department...
Section 521.055. Complaint Notification System - Sec. 521.055. COMPLAINT NOTIFICATION SYSTEM. The department shall establish a...
Section 521.056. Information Bulletin to Accompany Policy - Sec. 521.056. INFORMATION BULLETIN TO ACCOMPANY POLICY. Each insurer that...
Subchapter C. Health Maintenance Organization or Insurer Toll-Free Number for Information and Complaints
Section 521.101. Applicability of Subchapter - Sec. 521.101. APPLICABILITY OF SUBCHAPTER. (a) Except as provided by...
Section 521.102. Health Maintenance Organization or Insurer Toll-Free Number for Information and Complaints - Sec. 521.102. HEALTH MAINTENANCE ORGANIZATION OR INSURER TOLL-FREE NUMBER FOR...
Section 521.103. Information Included in Evidence of Coverage or Policy - Sec. 521.103. INFORMATION INCLUDED IN EVIDENCE OF COVERAGE OR POLICY....
Subchapter D. Race-Based Insurance Registry
Section 521.151. Applicability of Subchapter - Sec. 521.151. APPLICABILITY OF SUBCHAPTER. This subchapter applies to any...
Section 521.152. Registry; Internet Posting - Sec. 521.152. REGISTRY; INTERNET POSTING. (a) The commissioner shall establish...
Section 521.153. Preservation of Certain Records Regarding Race-Based Pricing - Sec. 521.153. PRESERVATION OF CERTAIN RECORDS REGARDING RACE-BASED PRICING. (a)...
Chapter 522 - Consumer Information in Spanish
Section 522.001. Informational Sheet for Texas Personal Automobile Policies - Sec. 522.001. INFORMATIONAL SHEET FOR TEXAS PERSONAL AUTOMOBILE POLICIES. (a)...
Chapter 524 - Health Coverage Awareness and Education Program
Section 524.001. Program Established - Sec. 524.001. PROGRAM ESTABLISHED. (a) The department shall develop and...
Section 524.002. Public Service Announcements - Sec. 524.002. PUBLIC SERVICE ANNOUNCEMENTS. The department shall develop and...
Section 524.003. Internet Website; Public Education - Sec. 524.003. INTERNET WEBSITE; PUBLIC EDUCATION. (a) The department shall...
Section 524.004. Task Force - Sec. 524.004. TASK FORCE. (a) The commissioner shall appoint a...
Section 524.005. Funding - Sec. 524.005. FUNDING. The department may accept gifts and grants...
Chapter 524 - Texlink to Health Coverage Program
Subchapter A. General Provisions
Section 524.001. Definitions - Sec. 524.001. DEFINITIONS. In this chapter: (1) "Division" means the...
Section 524.002. Division Responsibilities - Sec. 524.002. DIVISION RESPONSIBILITIES. Under the direction of the commissioner,...
Section 524.003. Texlink to Health Coverage Program Established - Sec. 524.003. TEXLINK TO HEALTH COVERAGE PROGRAM ESTABLISHED. (a) The...
Subchapter B. Public Awareness and Education
Section 524.051. Information About Specific Health Benefit Plan Issuers - Sec. 524.051. INFORMATION ABOUT SPECIFIC HEALTH BENEFIT PLAN ISSUERS. In...
Section 524.052. Public Service Announcements - Sec. 524.052. PUBLIC SERVICE ANNOUNCEMENTS. The division shall develop and...
Section 524.053. Internet Website; Printed Materials; Newsletter - Sec. 524.053. INTERNET WEBSITE; PRINTED MATERIALS; NEWSLETTER. (a) The division...
Section 524.054. Toll-Free Telephone Hotline; Access to Information - Sec. 524.054. TOLL-FREE TELEPHONE HOTLINE; ACCESS TO INFORMATION. (a) The...
Section 524.055. Education for High School Students - Sec. 524.055. EDUCATION FOR HIGH SCHOOL STUDENTS. (a) The division...
Section 524.056. Health Coverage Fairs - Sec. 524.056. HEALTH COVERAGE FAIRS. (a) The division may conduct...
Section 524.057. Community Events - Sec. 524.057. COMMUNITY EVENTS. The division may participate in events...
Section 524.058. Health Coverage Provided Through Colleges and Universities - Sec. 524.058. HEALTH COVERAGE PROVIDED THROUGH COLLEGES AND UNIVERSITIES. The...
Section 524.059. Support for Community-Based Projects - Sec. 524.059. SUPPORT FOR COMMUNITY-BASED PROJECTS. The division may provide...
Section 524.060. Other Education - Sec. 524.060. OTHER EDUCATION. The division may provide other appropriate...
Section 524.062. Federal Tax "Tool Kit" for Certain Businesses - Sec. 524.062. FEDERAL TAX "TOOL KIT" FOR CERTAIN BUSINESSES. The...
Section 524.063. Assistance for Small Employers and Single-Employee Businesses - Sec. 524.063. ASSISTANCE FOR SMALL EMPLOYERS AND SINGLE-EMPLOYEE BUSINESSES. The...
Section 524.064. Accountant - Sec. 524.064. ACCOUNTANT. The department may employ an accountant with...
Subchapter C. Funding
Section 524.101. Funding - Sec. 524.101. FUNDING. The department may accept gifts and grants...
Chapter 525 - Delivery of Insurance Policies
Section 525.001. Applicability of Chapter - Sec. 525.001. APPLICABILITY OF CHAPTER. This chapter applies to: (1)...
Section 525.002. Delivery of Insurance Policies - Sec. 525.002. DELIVERY OF INSURANCE POLICIES. (a) Except as provided...
Section 525.003. Rulemaking Authority - Sec. 525.003. RULEMAKING AUTHORITY. The commissioner may adopt rules to...