Sec. 8509.0113. COMPLAINTS. (a) The district shall maintain a system to promptly and efficiently act on complaints filed with the district. The district shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The district shall make information available describing its procedures for complaint investigation and resolution.
(c) The district shall periodically notify the parties to the complaint of the status of the complaint until final disposition.
Added by Acts 2019, 86th Leg., R.S., Ch. 468 (H.B. 4172), Sec. 1.03, eff. April 1, 2021.
Structure Texas Statutes
Special District Local Laws Code
Title 6 - Water and Wastewater
Subtitle G - River Authorities
Chapter 8509 - Palo Duro Water District
Subchapter C. Board of Directors; Administrative Provisions
Section 8509.0101. Composition of Board; Terms
Section 8509.0102. Qualifications for Office
Section 8509.0106. Vote by Board President
Section 8509.0108. Director's and Treasurer's Bonds
Section 8509.0109. Compensation of Directors
Section 8509.0110. Interest in Contract
Section 8509.0111. Director Training Program
Section 8509.0112. Separation of Policymaking and Management Functions
Section 8509.0114. Negotiated Rulemaking and Alternative Dispute Resolution
Section 8509.0115. Public Comment Policy