Sec. 8508.0066. COMPLAINTS. (a) The authority shall maintain a system to promptly and efficiently act on complaints filed with the authority. The authority shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The authority shall make information available describing its procedures for complaint investigation and resolution.
(c) The authority shall periodically notify the parties to the complaint of the status of the complaint until final disposition.
Added by Acts 2019, 86th Leg., R.S., Ch. 468 (H.B. 4172), Sec. 1.03, eff. April 1, 2021.
Structure Texas Statutes
Special District Local Laws Code
Title 6 - Water and Wastewater
Subtitle G - River Authorities
Chapter 8508 - Sulphur River Basin Authority
Subchapter B. Board of Directors; Administrative Provisions
Section 8508.0051. Membership of Board
Section 8508.0055. Bond Requirement for Directors
Section 8508.0056. Compensation of Directors
Section 8508.0058. Director Training Program
Section 8508.0059. Interest in Contract
Section 8508.0061. Executive Director
Section 8508.0062. Separation of Policymaking and Management Functions
Section 8508.0063. Directors' and Employees' Fidelity Bonds
Section 8508.0064. Authority's Office
Section 8508.0065. Negotiated Rulemaking and Alternative Dispute Resolution