Sec. 8502.0094. COMPLAINTS. (a) The authority shall maintain a system to promptly and efficiently act on complaints filed with the authority. The authority shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The authority shall make information describing its procedures for complaint investigation and resolution available to the public.
(c) The authority shall periodically notify the complaint parties of the status of the complaint until final disposition unless the notice would jeopardize an investigation.
Added by Acts 2021, 87th Leg., R.S., Ch. 664 (H.B. 1570), Sec. 2, eff. September 1, 2021.
Structure Texas Statutes
Special District Local Laws Code
Title 6 - Water and Wastewater
Subtitle G - River Authorities
Chapter 8502 - Brazos River Authority
Section 8502.0021. Application of Sunset Act
Section 8502.005. Limitation of Authority; State Supervision
Section 8502.006. Dams and Reservoirs; Water Supply Contracts
Section 8502.007. Priority of Rights
Section 8502.008. Bond Provisions
Section 8502.009. Board of Directors; Bonds; Quorum; Officers
Section 8502.0091. Grounds for Removal of Directors
Section 8502.0092. Director Training
Section 8502.0093. Policies to Separate Policy-Making and Staff Functions
Section 8502.0095. Public Testimony
Section 8502.010. Creation of Master District; Water Control and Improvement District
Section 8502.011. Bond Election Required
Section 8502.012. Additional Powers and Duties
Section 8502.013. Disposition of Property
Section 8502.0132. Sale of Captive Property at Possum Kingdom Lake
Section 8502.0133. Sale of Authority Property on and Associated With Costello Island
Section 8502.014. Acquisition of Property; Eminent Domain
Section 8502.015. Contracts, Grants, and Loans
Section 8502.017. Use of Brazos River and Tributaries
Section 8502.018. Default Procedures
Section 8502.019. Limited Liability for Aquatic Herbicide Application