Sec. 53.305. NOTICE TO AFFECTED CUSTOMERS. (a) A company shall provide notice of a proposed change to affected customers in the manner prescribed by the commission.
(b) Notice must:
(1) be provided not later than the 10th day before the effective date of the proposed change; and
(2) include:
(A) a description of the services affected by the proposed change;
(B) the effective date of the proposed change;
(C) an explanation of the customer's right to petition the commission for a review under Section 53.306, including the number of persons required to petition before a commission review will occur;
(D) an explanation of the customer's right to information concerning how to obtain a copy of the proposed tariff from the company;
(E) the amount by which the company's total regulated intrastate gross annual revenues will increase or decrease as a result of the proposed change; and
(F) a list of rates that are affected by the proposed rate change.
Acts 1997, 75th Leg., ch. 166, Sec. 1, eff. Sept. 1, 1997.
Amended by:
Acts 2011, 82nd Leg., R.S., Ch. 118 (H.B. 2680), Sec. 3, eff. September 1, 2011.
Structure Texas Statutes
Title 2 - Public Utility Regulatory Act
Subtitle C - Telecommunications Utilities
Subchapter G. Special Procedures for Small Local Exchange Companies and Cooperatives
Section 53.303. Provisions Not Exclusive
Section 53.304. Procedure to Offer Certain Services or Make Minor Changes
Section 53.305. Notice to Affected Customers
Section 53.306. Commission Review of Proposed Change