Sec. 51.2521. COMPLAINT INVESTIGATION. (a) The department shall assign priorities and investigate complaints based on risk to the public of the conduct alleged in the complaint.
(b) If the department determines at any time that an allegation made or formal complaint submitted by a person is inappropriate or without merit, the department shall dismiss the complaint.
Added by Acts 2021, 87th Leg., R.S., Ch. 663 (H.B. 1560), Sec. 1.08, eff. September 1, 2021.
Structure Texas Statutes
Title 2 - General Provisions Relating to Licensing
Chapter 51 - Texas Department of Licensing and Regulation
Subchapter E. Public Interest Information and Complaint Procedures
Section 51.251. Public Interest Information
Section 51.2521. Complaint Investigation
Section 51.253. Public Participation
Section 51.254. Confidentiality of Complaint and Disciplinary Information