Sec. 434.0076. RECORD OF COMPLAINTS. (a) The commission shall maintain a system to promptly and efficiently act on complaints filed with the commission. The commission shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The commission shall make information available describing its procedures for complaint investigation and resolution.
(c) The commission shall periodically notify the complaint parties of the status of the complaint until final disposition.
Added by Acts 2007, 80th Leg., R.S., Ch. 1269 (H.B. 3426), Sec. 7, eff. September 1, 2007.
Structure Texas Statutes
Subtitle C - State Military Forces and Veterans
Chapter 434 - Veteran Assistance Agencies
Subchapter A. Texas Veterans Commission
Section 434.002. Application of Sunset, Open Meetings, and Administrative Procedure Laws
Section 434.004. Conflict of Interest
Section 434.006. Officers; Commission Actions
Section 434.0071. Memorandum of Understanding
Section 434.0072. "Taps" Tuition Voucher Program
Section 434.0076. Record of Complaints
Section 434.0077. Negotiated Rulemaking and Alternative Dispute Resolution Procedures
Section 434.0078. Claims Assistance Services
Section 434.00791. Electronic System to Monitor Tuition Exemptions for Veterans and Family Members
Section 434.008. Fees Prohibited
Section 434.009. Executive Director
Section 434.0091. Separation of Policymaking and Management Responsibilities
Section 434.0101. Advisory Committees
Section 434.011. Office; Expenses; Employees
Section 434.012. Compensation and Expenses
Section 434.014. Employment Practices
Section 434.015. Information of Public Interest
Section 434.0151. Public Participation
Section 434.016. Gifts and Grants
Section 434.0161. Use of Funds to Support Outreach and Training
Section 434.017. Fund for Veterans' Assistance
Section 434.0171. State Employee Contributions to Fund for Veterans' Assistance
Section 434.018. Performance Incentive Award
Section 434.019. Veterans Hospital
Section 434.020. Notice to State Cemetery Committee of Servicemember's Death
Section 434.0205. Confidentiality of Information Provided to Commission
Section 434.021. Confidential Information Received by the Commission
Section 434.022. Veteran Entrepreneur Program
Section 434.023. Health Care Advocacy Program for Veterans
Section 434.024. Veterans Community Outreach Campaign
Section 434.025. Information Regarding Veteran's Employment Preference Policies
Section 434.026. Online Repository for Active Duty Military
Section 434.027. Energy Industry Program for Veteran Professional Development