Sec. 41.060. CUSTOMER SERVICE INFORMATION. (a) The commission shall keep information submitted by customers and retail electric providers pertaining to the provision of electric service by electric cooperatives.
(b) The commission shall notify the appropriate electric cooperative of information submitted by a customer or retail electric provider, and the electric cooperative shall respond to the customer or retail electric provider. The electric cooperative shall notify the commission of its response.
(c) The commission shall prepare a report for the Sunset Advisory Commission that includes information submitted and responses by electric cooperatives in accordance with the Sunset Advisory Commission's schedule for reviewing the commission.
Added by Acts 1999, 76th Leg., ch. 405, Sec. 39, eff. Sept. 1, 1999.
Structure Texas Statutes
Title 2 - Public Utility Regulatory Act
Subtitle B - Electric Utilities
Chapter 41 - Electric Cooperatives and Competition
Subchapter B. Electric Cooperative Utility Choice
Section 41.051. Board Decision
Section 41.052. Electric Cooperatives Not Offering Customer Choice
Section 41.053. Retail Customer Right of Choice
Section 41.054. Service Outside Certificated Area
Section 41.055. Jurisdiction of Board of Directors
Section 41.056. Anticompetitive Actions
Section 41.058. Tariffs for Open Access
Section 41.059. No Power to Amend Certificates
Section 41.060. Customer Service Information
Section 41.061. Retail Rate Changes by Electric Cooperatives