Texas Statutes
Subchapter B. Administrative Provisions
Section 40.041. Office of Data Analytics

Sec. 40.041. OFFICE OF DATA ANALYTICS. The department shall create an office of data analytics. The office shall report to the deputy commissioner and may perform any of the following functions, as determined by the department:
(1) monitor management trends;
(2) analyze employee exit surveys and interviews;
(3) evaluate the effectiveness of employee retention efforts, including merit pay;
(4) create and manage a system for handling employee complaints submitted by the employee outside of an employee's direct chain of command, including anonymous complaints;
(5) monitor and provide reports to department management personnel on:
(A) employee complaint data and trends in employee complaints;
(B) compliance with annual department performance evaluation requirements; and
(C) the department's use of positive performance levels for employees;
(6) track employee tenure and internal employee transfers within both the child protective services division and the department;
(7) use data analytics to predict workforce shortages and identify areas of the department with high rates of employee turnover, and develop a process to inform the deputy commissioner and other appropriate staff regarding the office's findings;
(8) create and monitor reports on key metrics of agency performance;
(9) analyze available data, including data on employee training, for historical and predictive department trends; and
(10) conduct any other data analysis the department determines to be appropriate for improving performance, meeting the department's current business needs, or fulfilling the powers and duties of the department.
Added by Acts 2017, 85th Leg., R.S., Ch. 319 (S.B. 11), Sec. 26(a), eff. September 1, 2017.
Added by Acts 2017, 85th Leg., R.S., Ch. 552 (S.B. 497), Sec. 1, eff. September 1, 2017.
Added by Acts 2017, 85th Leg., R.S., Ch. 1136 (H.B. 249), Sec. 8(a), eff. September 1, 2017.

Structure Texas Statutes

Texas Statutes

Human Resources Code

Title 2 - Human Services and Protective Services in General

Subtitle D - Department of Family and Protective Services; Child Welfare and Protective Services

Chapter 40 - Department of Family and Protective Services

Subchapter B. Administrative Provisions

Section 40.021. Family and Protective Services Council

Section 40.022. Appointments

Section 40.023. Training Program for Council Members

Section 40.024. Terms; Vacancy

Section 40.025. Reimbursement for Expenses

Section 40.026. Presiding Officer; Other Officers; Meetings

Section 40.027. Commissioner

Section 40.030. Advisory Committees

Section 40.0315. Investigation Unit for Adult Protective Services

Section 40.032. Personnel

Section 40.0321. Salary Supplementation by County or Municipality

Section 40.0322. Qualifications for Adult Protective Services Personnel; Recruitment

Section 40.0323. Coordination Regarding Recruitment for and Curriculum of Certain Certificate or Degree Programs

Section 40.0325. Study of Caseworker Education Reimbursement

Section 40.0326. Recruitment of Caseworkers

Section 40.033. Merit System

Section 40.034. Prohibited Activities by Former Officers or Employees

Section 40.035. Training Program for Adult Protective Services; Continuing Education

Section 40.036. Alzheimer's Disease and Dementia Training

Section 40.037. Training Program for Child Protective Services Managers

Section 40.038. Secondary Trauma Support for Caseworkers

Section 40.039. Review of Records Retention Policy

Section 40.040. Case Management Vendor Quality Oversight and Assurance Division; Monitoring of Contract Adherence

Section 40.041. Office of Data Analytics

Section 40.042. Investigations of Child Abuse, Neglect, and Exploitation

Section 40.043. Child Safety and Runaway Prevention Procedures

Section 40.045. Efficiency Audit