Sec. 351.204. RECORDS OF COMPLAINTS. (a) The board shall maintain a system to act promptly and efficiently on each complaint filed with the board. The board shall maintain information concerning:
(1) parties to the complaint;
(2) the subject matter of the complaint;
(3) a summary of the results of the review or investigation of the complaint;
(4) the disposition of the complaint; and
(5) other relevant information.
(b) The board shall periodically notify parties to the complaint of the status of the complaint until the board finally disposes of the complaint.
Acts 1999, 76th Leg., ch. 388, Sec. 1, eff. Sept. 1, 1999.
Amended by:
Acts 2005, 79th Leg., Ch. 101 (H.B. 1025), Sec. 1.013, eff. September 1, 2005.
Structure Texas Statutes
Subtitle F - Professions Related to Eyes and Vision
Chapter 351 - Optometrists and Therapeutic Optometrists
Subchapter E. Public Interest Information and Complaint Procedures
Section 351.201. Public Interest Information
Section 351.202. Public Participation
Section 351.2034. Complaints Resulting From Glaucoma Treatment
Section 351.2035. Complaints Resulting From Inspections
Section 351.2036. Procedure for Processing Complaints
Section 351.204. Records of Complaints
Section 351.2046. Requirements for Certain Complaints
Section 351.205. General Rules Regarding Complaint Investigation and Disposition