Sec. 260A.005. TELEPHONE HOTLINE; PROCESSING OF REPORTS. (a) The department shall operate the department's telephone hotline to:
(1) receive reports of abuse, neglect, or exploitation; and
(2) dispatch investigators.
(b) A report of abuse, neglect, or exploitation shall be made to the department's telephone hotline or to a local or state law enforcement agency. A report made relating to abuse, neglect, or exploitation or another complaint described by Section 260A.007(c)(1) shall be made to the department's telephone hotline and to the law enforcement agency described by Section 260A.017(a).
(c) Except as provided by Section 260A.017, a local or state law enforcement agency that receives a report of abuse, neglect, or exploitation shall refer the report to the department.
Added by Acts 2011, 82nd Leg., 1st C.S., Ch. 7 (S.B. 7), Sec. 1.05(c), eff. September 28, 2011.
Structure Texas Statutes
Subtitle B - Licensing of Health Facilities
Chapter 260A - Reports of Abuse, Neglect, and Exploitation of Residents of Certain Facilities
Section 260A.002. Reporting of Abuse, Neglect, and Exploitation
Section 260A.003. Contents of Report
Section 260A.004. Anonymous Reports of Abuse, Neglect, or Exploitation
Section 260A.005. Telephone Hotline; Processing of Reports
Section 260A.007. Investigation and Report of Department
Section 260A.008. Confidentiality
Section 260A.010. Privileged Communications
Section 260A.011. Central Registry
Section 260A.012. Failure to Report; Criminal Penalty
Section 260A.013. Bad Faith, Malicious, or Reckless Reporting; Criminal Penalty
Section 260A.014. Retaliation Against Employees Prohibited
Section 260A.016. Reports Relating to Deaths of Residents of an Institution
Section 260A.017. Duties of Law Enforcement; Joint Investigation