Sec. 2306.568. RECORD OF COMPLAINTS. (a) The corporation shall maintain a system to promptly and efficiently act on complaints filed with the corporation. The corporation shall maintain information about parties to the complaint, the subject matter of the complaint, a summary of the results of the review or investigation of the complaint, and its disposition.
(b) The corporation shall make information available describing its procedures for complaint investigation and resolution.
(c) The corporation shall periodically notify the complaint parties of the status of the complaint until final disposition.
Added by Acts 2003, 78th Leg., ch. 332, Sec. 16, eff. Sept. 1, 2003.
Amended by:
Acts 2011, 82nd Leg., R.S., Ch. 291 (H.B. 1818), Sec. 9, eff. September 1, 2011.
Structure Texas Statutes
Subtitle G - Economic Development Programs Involving Both State and Local Governments
Chapter 2306 - Texas Department of Housing and Community Affairs
Subchapter Y. Texas State Affordable Housing Corporation
Section 2306.5521. Sunset Provision
Section 2306.554. Board of Directors and Officers
Section 2306.5541. Terms of Members
Section 2306.5542. Removal of Members
Section 2306.5545. Conflict of Interest Policies
Section 2306.5546. Standards of Conduct
Section 2306.5547. Division of Responsibility
Section 2306.5548. Equal Employment Opportunity Policy
Section 2306.5549. Meetings of the Corporation's Board
Section 2306.5551. Board Delegation of Authority to Issue Bonds or Other Obligations
Section 2306.5552. Technical and Financial Assistance Provided to Nonprofit Organizations
Section 2306.5553. Historically Underutilized Businesses
Section 2306.5555. Public Access
Section 2306.556. Exempt From Taxation and Registration
Section 2306.557. Distribution of Earnings
Section 2306.558. Alteration and Termination
Section 2306.559. Reporting Requirements
Section 2306.5621. Homes for Texas Heroes Home Loan Program
Section 2306.563. Public Benefit Requirement
Section 2306.564. Review of Qualified 501(c)(3) Bond Issuance Policies
Section 2306.565. Issuance of Qualified Residential Rental Project Bonds; Allocation of Bond Funds
Section 2306.566. Coordination Regarding State Low Income Housing Plan
Section 2306.567. Compliance Information
Section 2306.5671. Compliance With Terms of Certain Contracts or Agreements