Texas Statutes
Chapter 2114 - Customer Service
Section 2114.003. Performance Measures

Sec. 2114.003. PERFORMANCE MEASURES. The Legislative Budget Board and the Governor's Office of Budget and Policy shall jointly develop a standardized method to measure customer service satisfaction and create standardized performance measures for state agencies in this area.
Added by Acts 1999, 76th Leg., ch. 1554, Sec. 1, eff. Sept. 1, 1999. Renumbered from Sec. 2113.003 by Acts 2001, 77th Leg., ch. 1420, Sec. 21.001(70), eff. Sept. 1, 2001.
Amended by:
Acts 2019, 86th Leg., R.S., Ch. 799 (H.B. 2110), Sec. 2, eff. June 10, 2019.