Texas Statutes
Subchapter E. Public Interest Information and Complaint Procedures
Section 201.2065. Requirements for Certain Complaints

Sec. 201.2065. REQUIREMENTS FOR CERTAIN COMPLAINTS. (a) In this section:
(1) "Anonymous complaint" means a complaint that lacks sufficient information to identify the source or the name of the person who filed the complaint.
(2) "Insurance agent" means a person licensed under Chapter 4054, Insurance Code.
(3) "Insurer" means an insurance company or other entity authorized to engage in the business of insurance under Subtitle C, Title 6, Insurance Code.
(4) "Third-party administrator" means a person required to have a certificate of authority under Chapter 4151, Insurance Code.
(b) The board may not accept anonymous complaints.
(c) Notwithstanding any confidentiality requirements under Chapter 552, Government Code, or this chapter, a complaint filed with the board by an insurance agent, insurer, pharmaceutical company, or third-party administrator against a license holder must include the name and address of the insurance agent, insurer, pharmaceutical company, or third-party administrator filing the complaint.
(d) Not later than the 15th day after the date the complaint is filed with the board, the board shall notify the license holder who is the subject of the complaint of the name and address of the insurance agent, insurer, pharmaceutical company, or third-party administrator who filed the complaint, unless the notice would jeopardize an investigation.
Added by Acts 2017, 85th Leg., R.S., Ch. 294 (S.B. 304), Sec. 7, eff. September 1, 2017.

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