Sec. 141.004. DISCONNECTION OF PROPANE GAS SERVICE. (a) A distribution system retailer may not disconnect propane gas service to a residential customer on a weekend day or holiday officially observed by the State of Texas unless personnel of the distribution system retailer are available on that day to receive payments and reconnect service.
(b) A distribution system retailer may not disconnect propane gas service to a residential customer during an extreme weather emergency, as defined by Section 104.258. The distribution system retailer shall defer collection of the full payment of bills that are due during an extreme weather emergency, as defined by Section 104.258, until after the emergency is over.
Added by Acts 2013, 83rd Leg., R.S., Ch. 1296 (H.B. 2532), Sec. 1, eff. September 1, 2013.
Structure Texas Statutes
Subtitle C - Propane Gas Distribution Systems
Chapter 141 - Standards for Distribution System Retailers
Section 141.002. Applicability
Section 141.003. Rate and Fee Ceilings
Section 141.0031. Days in Billing Month
Section 141.004. Disconnection of Propane Gas Service
Section 141.005. Continuity of Service
Section 141.006. Grounds for Refusal to Serve
Section 141.007. Reasonable Time to Begin Service
Section 141.008. Customer Complaints