Sec. 1305.405. POSTING OF INFORMATION ON COMPLAINT PROCESS REQUIRED. (a) A contract between a network and a provider must require the provider to post, in the provider's office, a notice to injured employees on the process for resolving complaints with the network.
(b) The notice required under Subsection (a) must include the department's toll-free telephone number for filing a complaint.
Added by Acts 2005, 79th Leg., Ch. 265 (H.B. 7), Sec. 4.02, eff. September 1, 2005.
Structure Texas Statutes
Title 8 - Health Insurance and Other Health Coverages
Chapter 1305 - Workers' Compensation Health Care Networks
Subchapter I. Complaint Resolution
Section 1305.401. Complaint System Required
Section 1305.402. Complaint Initiation and Initial Response; Deadlines for Response and Resolution
Section 1305.403. Record of Complaints
Section 1305.404. Retaliatory Action Prohibited
Section 1305.405. Posting of Information on Complaint Process Required