Sec. 1301.304. INVESTIGATION OF COMPLAINTS. (a) The board or an employee designated by the board may investigate an alleged violation of this chapter or a board rule.
(b) Repealed by Acts 2021, 87th Leg., R.S., Ch. 137 (H.B. 636), Sec. 32(2), eff. May 26, 2021.
(c) The board shall conduct joint investigations with the Texas Department of Licensing and Regulation as circumstances require.
(d) Unless a threat to health or safety exists, the board may choose to not investigate a complaint in which the person filing the complaint and the person who is the subject of the complaint are engaged in litigation related to the subject matter of the complaint until the outcome of the litigation is finally determined if the board determines the complaint process is being abused.
Added by Acts 2003, 78th Leg., ch. 819, Sec. 16, eff. Sept. 1, 2003.
Amended by:
Acts 2011, 82nd Leg., R.S., Ch. 526 (H.B. 2376), Sec. 2, eff. September 1, 2011.
Acts 2021, 87th Leg., R.S., Ch. 137 (H.B. 636), Sec. 11, eff. May 26, 2021.
Acts 2021, 87th Leg., R.S., Ch. 137 (H.B. 636), Sec. 32(2), eff. May 26, 2021.
Structure Texas Statutes
Title 8 - Regulation of Environmental and Industrial Trades
Subchapter F. Consumer Interest Information and Complaint Procedures
Section 1301.301. Consumer Interest Information
Section 1301.3015. Public Participation
Section 1301.302. Contract Information; Required Documents
Section 1301.304. Investigation of Complaints
Section 1301.305. Public Access to Information Relating to Disciplinary Actions