Sec. 1201.404. CONSUMER COMPENSATION. (a) Except as otherwise provided by Subchapter C, a payment made under the manufactured homeowner consumer claims program shall be paid directly to a consumer or, at the director's option, to a third party on behalf of a consumer to compensate a consumer who sustains actual damages resulting from an unsatisfied claim against a licensed manufacturer, retailer, broker, or installer if the unsatisfied claim results from a violation of:
(1) this chapter;
(2) a rule adopted by the director;
(3) the National Manufactured Housing Construction and Safety Standards Act of 1974 (42 U.S.C. Section 5401 et seq.);
(4) a rule or regulation of the United States Department of Housing and Urban Development; or
(5) Subchapter E, Chapter 17, Business & Commerce Code.
(b) The department is not liable to the consumer if the manufactured homeowner consumer claims program does not have the money necessary to pay the actual damages determined to be payable. The director shall record the date and time of receipt of each verified complaint and, as money becomes available, pay the consumer whose claim is the earliest by date and time to have been found to be verified and properly payable.
Added by Acts 2001, 77th Leg., ch. 1421, Sec. 2, eff. June 1, 2003.
Amended by:
Acts 2007, 80th Leg., R.S., Ch. 863 (H.B. 1460), Sec. 47, eff. January 1, 2008.
Acts 2009, 81st Leg., R.S., Ch. 77 (H.B. 2238), Sec. 14, eff. September 1, 2009.
Acts 2017, 85th Leg., R.S., Ch. 408 (H.B. 2019), Sec. 53, eff. September 1, 2017.
Structure Texas Statutes
Title 7 - Practices and Professions Related to Real Property and Housing
Subtitle C - Regulation of Certain Types of Housing and Buildings
Chapter 1201 - Manufactured Housing
Subchapter I. Manufactured Homeowner Consumer Claims Program
Section 1201.401. Manufactured Homeowner Consumer Claims Program
Section 1201.404. Consumer Compensation
Section 1201.405. Limitations on Claims
Section 1201.406. Procedure for Recovery Under Manufactured Homeowner Consumer Claims Program
Section 1201.407. Disagreement of Parties; Informal Dispute Resolution Process
Section 1201.409. Payment by Surety or From Other Security
Section 1201.410. Information on Recovery Under Manufactured Homeowner Consumer Claims Program