Sec. 11.307. RULES RELATING TO CONSUMER COMPLAINTS. (a) The finance commission shall adopt rules applicable to each entity regulated by the Texas Department of Banking or the Department of Savings and Mortgage Lending specifying the manner in which the entity provides consumers with information on how to file complaints with the appropriate agency.
(b) The finance commission shall adopt rules applicable to each entity regulated by a finance agency requiring the entity to include information on how to file complaints with the appropriate agency in each privacy notice that the entity is required to provide consumers under law, including Pub. L. No. 106-102.
Added by Acts 2001, 77th Leg., ch. 867, Sec. 13, eff. Sept. 1, 2001.
Amended by:
Acts 2007, 80th Leg., R.S., Ch. 921 (H.B. 3167), Sec. 6.011, eff. September 1, 2007.
Structure Texas Statutes
Title 2 - Financial Regulatory Agencies
Chapter 11 - Finance Commission of Texas
Subchapter D. Powers and Duties
Section 11.302. Savings Association and Savings Bank Rules
Section 11.303. Disclosure of Certain Information to Finance Commission Prohibited
Section 11.304. Consumer Credit Rules
Section 11.3055. Financial Services Study
Section 11.306. Residential Mortgage Loan Origination Rules
Section 11.307. Rules Relating to Consumer Complaints
Section 11.308. Interpretation of Home Equity Lending Law
Section 11.309. Rules Relating to Check Verification Entities