§ 39-4-10. Orders as to unreasonable practices or inadequate services.
If, upon a hearing and investigation had under the provisions of this chapter, the division of public utilities and carriers shall find that any regulation, measurement, practice, act, or service or any public utility is unjust, unreasonable, insufficient, preferential, unjustly discriminatory, or otherwise in violation of any of the provisions of chapters 1 — 5 of this title, or that any service of the public utility is inadequate, or that any service that can be reasonably demanded cannot be obtained, the division shall have power to substitute therefor other regulations, measurements, practices, service, or acts, and to make the order respecting, and the changes in the regulations, measurements, practices, service, or acts, as shall be just and reasonable, and the power to order refunds as provided for in § 39-3-13.1.
History of Section.P.L. 1912, ch. 795, § 22; G.L. 1923, ch. 253, § 22; G.L. 1938, ch. 122, § 19; G.L. 1956, § 39-4-10; P.L. 1975, ch. 276, § 2.
Structure Rhode Island General Laws
Title 39 - Public Utilities and Carriers
Chapter 39-4 - Hearings and Investigations
Section 39-4-1. - Investigation of personal injuries and deaths.
Section 39-4-2. - Order to repair or make changes in plant or equipment.
Section 39-4-3. - Investigations on complaint against utility — “Safe and potable” defined.
Section 39-4-4. - Notice of complaint — Time and place of hearing.
Section 39-4-5. - Notice of hearing on complaint — Right to appear and summon witnesses.
Section 39-4-6. - Separation of issues — Damage to complainant not required.
Section 39-4-7. - Hearings in locality of consumers affected.
Section 39-4-8. - Filing of contracts.
Section 39-4-9. - Orders fixing rates.
Section 39-4-10. - Orders as to unreasonable practices or inadequate services.
Section 39-4-11. - Orders as to unsafe or improper conditions.
Section 39-4-11.1. - Order to rebate or cancel charges.
Section 39-4-12. - Payment of investigation expense by utility.
Section 39-4-13. - Summary investigation by division.
Section 39-4-14. - Formal investigation — Notice to utility.
Section 39-4-15. - Notice and proceedings on motion of division.
Section 39-4-16. - Service of orders — Effective date.
Section 39-4-17. - Rescission or alteration of orders.
Section 39-4-18. - Review of grade crossing ordinances.
Section 39-4-19, 39-4-20. - [Repealed.]
Section 39-4-21. - Privilege against self-incrimination.
Section 39-4-22. - Penalties for violations.
Section 39-4-23. - Action in supreme court to prevent violations.