§ 39-2-27. Standards of acceptable performance for emergency preparation and restoration of service.
The division shall open a docket and establish standards of acceptable performance for emergency preparation and restoration of service for each investor-owned electric and gas distribution company doing business in the state. The division shall levy a penalty not to exceed one hundred thousand dollars ($100,000) for each violation for each day that the violation of the division’s standards persists; provided, however, that the maximum penalty shall not exceed seven million five hundred thousand dollars ($7,500,000) for any related series of violations. The division shall open a full investigation, upon its own initiative. Nothing herein shall prohibit any affected city or town from filing a complaint with the division regarding a violation of the division’s standards of acceptable performance by an investor-owned electric distribution or natural gas distribution company; provided, however, that the petition shall be filed with the division no later than ninety (90) days after the violation has been remedied. After an initial review of the complaint, the division shall make a determination as to whether to open a full investigation.
History of Section.P.L. 2021, ch. 162, art. 8, § 1, effective July 6, 2021.
Structure Rhode Island General Laws
Title 39 - Public Utilities and Carriers
Chapter 39-2 - Duties of Utilities and Carriers
Section 39-2-1. - Reasonable and adequate services — Reasonable and just charges.
Section 39-2-1.1. - Services to new occupants.
Section 39-2-1.2. - Utility base rate — Advertising, demand-side management, and renewables.
Section 39-2-1.3. - Payment for cellular telephone services — Late charges.
Section 39-2-1.4. - Reasonable backup or supplemental rates.
Section 39-2-2. - Rate discrimination.
Section 39-2-3. - Unreasonable preferences or prejudices.
Section 39-2-4. - Acceptance of unlawful rebates or advantages.
Section 39-2-5. - Exceptions to anti-discrimination provisions.
Section 39-2-6. - Repair and construction of highway bridges used by street railways.
Section 39-2-7. - Civil liability for violations — Limitation of actions.
Section 39-2-8. - Penalty for violations.
Section 39-2-9. - Uniform services and rates of carriers.
Section 39-2-10. - Injunction or mandamus.
Section 39-2-11. - Penalty for refusal of carrier to receive and transport.
Section 39-2-12. - Civil liability of carrier for refusal.
Section 39-2-13. - Admission of guide dogs.
Section 39-2-14. - [Repealed.]
Section 39-2-15. - Interference with construction — Notice.
Section 39-2-16. , 39-2-17. - [Renumbered.]
Section 39-2-18. - Shutoff devices for gas appliances.
Section 39-2-19. - Display of identification cards required.
Section 39-2-20. - Communications common carriers — Duty to disclose certain information.
Section 39-2-20.1. - Internet service providers — Duty to disclose certain information.
Section 39-2-22. - Seven-digit dialing option.
Section 39-2-23. - Safe termination of service — Qualified employees.
Section 39-2-24. - Confidentiality of telephone records.
Section 39-2-25. - Contact voltage, detection, repair, and reporting.
Section 39-2-26. - Emergency response plans.
Section 39-2-28. - Levied penalties to be credited back to customers.