Revised Code of Washington
Chapter 43.17 - Administrative Departments and Agencies—General Provisions.
43.17.390 - Quality management, accountability, and performance system—Independent assessment.

RCW 43.17.390
Quality management, accountability, and performance system—Independent assessment.

Starting in 2012, and at least once every three years thereafter, each agency shall apply to the Washington state quality award, or similar organization, for an independent assessment of its quality management, accountability, and performance system. The assessment shall evaluate the effectiveness of all elements of its management, accountability, and performance system, including: Leadership, strategic planning, customer focus, analysis and information, employee performance management, and process improvement. The purpose of the assessment is to recognize best practice and identify improvement opportunities.

[ 2009 c 564 § 931; 2005 c 384 § 4.]
NOTES:

Effective date—2009 c 564: See note following RCW 2.68.020.


Findings—2005 c 384: See note following RCW 43.17.380.

Structure Revised Code of Washington

Revised Code of Washington

Title 43 - State Government—Executive

Chapter 43.17 - Administrative Departments and Agencies—General Provisions.

43.17.010 - Departments created.

43.17.020 - Chief executive officers—Appointment.

43.17.030 - Powers and duties—Oath.

43.17.040 - Chief assistant director—Powers.

43.17.050 - Office at capital—Branch offices.

43.17.060 - Departmental rules and regulations.

43.17.070 - Administrative committees.

43.17.095 - Option to submit document, form, or payment electronically—Requirements.

43.17.100 - Surety bonds for appointive state officers and employees.

43.17.110 - Data, information, interdepartmental assistance.

43.17.120 - Designation of agency to carry out federal social security disability program.

43.17.130 - Designation of agency to carry out federal social security disability program—Appointment of personnel.

43.17.150 - Receipt of property or money from United States attorney general—Use, expenditure—Deposit.

43.17.200 - Allocation of moneys for acquisition of works of art—Expenditure by arts commission—Conditions.

43.17.205 - Purchase of works of art—Interagency reimbursement for expenditure by visual arts program.

43.17.210 - Purchase of works of art—Procedure.

43.17.230 - Emergency information telephone services—Accessibility from all phones required—Charges.

43.17.240 - Debts owed to the state—Interest rate.

43.17.250 - Countywide planning policy.

43.17.310 - Businesses—Rules coordinator to provide list of rules.

43.17.320 - Interagency disputes—Alternative dispute resolution—Definitions.

43.17.330 - Interagency disputes—Alternative dispute resolution—Methods.

43.17.340 - Interagency disputes—Alternative dispute resolution—Exception.

43.17.350 - Health-related state agencies—Professional health services—Fee schedules.

43.17.360 - Lease of real property—Term of a lease—Use of proceeds—Retroactive application.

43.17.370 - Prerelease copy of report or study to local government.

43.17.380 - Quality management, accountability, and performance system—Definitions.

43.17.385 - Quality management, accountability, and performance system.

43.17.390 - Quality management, accountability, and performance system—Independent assessment.

43.17.400 - Disposition of state-owned land—Notice to governmental entities—Right of first refusal.

43.17.410 - Sensitive personal information of vulnerable individuals or in-home caregivers for vulnerable populations—Release of information prohibited.

43.17.420 - Immigration and citizenship status—Definitions.

43.17.425 - Immigration and citizenship status—State agency restrictions.