Revised Code of Washington
Chapter 19.16 - Collection Agencies.
19.16.230 - Licensee—Business office—Records to be kept.

RCW 19.16.230
Licensee—Business office—Records to be kept.

(1) Every licensee required to keep and maintain records pursuant to this section, other than an out-of-state collection agency, shall establish and maintain a regular active business office in the state of Washington for the purpose of conducting his, her, or its collection agency business. Said office must be open to the public during reasonable stated business hours, and must be managed by a resident of the state of Washington.
(2) Every licensee shall keep a record of all sums collected by him, her, or it and all disbursements made by him, her, or it. All such records shall be kept at the business office referred to in subsection (1) of this section, unless the licensee is an out-of-state collection agency, in which case the record shall be kept at the business office listed on the licensee's license.
(3) Licensees shall maintain and preserve accounting records of collections and payments to customers for a period of four years from the date of the last entry thereon.

[ 2011 c 336 § 518; 1994 c 195 § 6; 1987 c 85 § 1; 1973 1st ex.s. c 20 § 3; 1971 ex.s. c 253 § 14.]

Structure Revised Code of Washington

Revised Code of Washington

Title 19 - Business Regulations—Miscellaneous

Chapter 19.16 - Collection Agencies.

19.16.100 - Definitions.

19.16.110 - License required.

19.16.120 - Unprofessional conduct—Support order, noncompliance.

19.16.130 - License—Application—Form—Contents.

19.16.140 - License—Application—Fees—Exemptions.

19.16.150 - Branch office certificate required.

19.16.160 - License and branch office certificate—Form—Contents—Display.

19.16.170 - Procedure upon change of name or business location.

19.16.180 - Assignability of license or branch office certificate.

19.16.190 - Surety bond requirements—Cash deposit or securities—Exception.

19.16.200 - Action on bond, cash deposit or securities.

19.16.210 - Accounting and payments by licensee to customer.

19.16.220 - Accounting and payments by customer to licensee.

19.16.230 - Licensee—Business office—Records to be kept.

19.16.240 - Licensee—Trust fund account—Exception.

19.16.245 - Financial statement.

19.16.250 - Prohibited practices.

19.16.260 - Licensing prerequisite to suit—Debt buyer—Prohibited acts.

19.16.270 - Presumption of validity of assignment.

19.16.280 - Board created—Composition of board—Qualification of members.

19.16.290 - Board—Initial members—Terms—Oath—Removal.

19.16.300 - Board meetings—Quorum—Effect of vacancy.

19.16.310 - Board—Compensation—Reimbursement of travel expenses.

19.16.320 - Board—Territorial scope of operations.

19.16.330 - Board—Immunity from suit.

19.16.340 - Board—Records.

19.16.351 - Additional powers and duties of board.

19.16.390 - Personal service of process outside state.

19.16.410 - Rules, orders, decisions, etc.

19.16.420 - Copy of this chapter, rules and regulations available to licensee.

19.16.430 - Violations—Operating agency without a license—Penalty—Return of fees or compensation.

19.16.440 - Collection agency—Prohibited acts—Unfair and deceptive trade practices under chapter 19.86 RCW.

19.16.450 - Violation of RCW 19.16.250 or 19.16.260—Additional penalty.

19.16.460 - Violations may be enjoined.

19.16.470 - Violations—Assurance of discontinuance—Effect.

19.16.480 - Violation of injunction—Civil penalty.

19.16.500 - Public bodies may retain collection agencies to collect public debts—Fees.

19.16.510 - Uniform regulation of business and professions act.

19.16.900 - Provisions cumulative—Violation of RCW 19.16.250 deemed civil.

19.16.920 - Provisions exclusive—Authority of political subdivisions to levy business and occupation taxes not affected.

19.16.930 - Effective date—1971 ex.s. c 253.

19.16.940 - Short title.

19.16.950 - Section headings.

19.16.960 - Construction—Chapter applicable to state registered domestic partnerships—2009 c 521.